But, that may not be a good idea. He says he brought the truck back on time and within limits. Twice in 3 days Avis has tried to bill me $125 LAX and $450 HOU Hobby for sand/dirt in the car. I've recently purchased a pretty long rental in July for more than 2700 USD rental in 20 days aprox. You get many advantages by choosing a rental car where smoking is not allowed. The exact size of the cleaning fee will depend on the condition of the unit, the size of the unit, the going rate for cleaning services in your area, and, potentially, local law. james mcbride spouse 6 juin 2022. This week's rental is a new Ford Edge that looks like someone left it parked with the windows down for a week based on the thick dust and pollen everywhere inside. Evidence for disputing the actual damage If you're convinced the damage you've been charged for didn't happen during your rental, you'll need evidence to back that up. Back then, standard cleaning fees ranged from $50 to $100, which seemed quite reasonable. Take pictures of the inside and outside of the vehicle. Mar 25, 2011 2:50 pm EDT. A Return Agent is unable or unavailable to inspect the car thoroughly at time of vehicle return; the inspection is then conducted by trained staff at our service island at a later point in time. To echo some previous suggestions: I would attempt to call AVIS to sort this out (rather than writing a letter), escalating to a supervisor if you need to. Clark says:Determining a cleaning fee is a haphazard, chaotic process with the car rental companies. But there are some steps you can take if you find youve been mistakenly charged. Step 2 - Reach out to Corporate It seems the only charges you dispute are the painting and the cleaning. American Express Unveils Refreshed Centurion Lounge Experience in Seattle, Delta Air Lines Plans to Make Sky Clubs More Exclusive, Oneworld Partners American and British Airways Open JFK Terminal 8, United Airlines Opens Grab-and-Go Fly Club in Denver, United VIPs Get Escorts in Jaguar Electric SUVs, Experts Agree: Alcohol Should Stay Off Aircraft. For added security, we will send you a verification code to verify your identity. And with an entire fleet of smoke-free vehicles, Avis ensures that all our customers enjoy the following benefits: It takes longer to clean a car with smoke smells and residue. This is just a rant against Avis. You are logged in as {{vm.customer.firstName}} {{vm.customer.lastName}}. If the problem persists, please. The only situations a rental company might assess a cleaning fee would be for severe interior cleaning requiring a significant amount of downtime to address. I contacted Hertz and asked about the wave of smoking fee cases. For full Avis and Amazon benefits, after logging in with Amazon you'll need to log in to Avis and link your accounts. There's no pre-authorization hold on the credit card. Ideally, you should do this within 14 days of discovering the charge. And speaking of court, your only real recourse after losing a. Hertz and Dollar impose a penalty of $400. "Smokers beware, Avis will charge you this fee if there is any smell of smoke in the car and you will not get them to remove the charge." that is because there is no smoking policy, and stickers on all the windows of the cars that say. ._2ik4YxCeEmPotQkDrf9tT5{width:100%}._1DR1r7cWVoK2RVj_pKKyPF,._2ik4YxCeEmPotQkDrf9tT5{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center}._1DR1r7cWVoK2RVj_pKKyPF{-ms-flex-pack:center;justify-content:center;max-width:100%}._1CVe5UNoFFPNZQdcj1E7qb{-ms-flex-negative:0;flex-shrink:0;margin-right:4px}._2UOVKq8AASb4UjcU1wrCil{height:28px;width:28px;margin-top:6px}.FB0XngPKpgt3Ui354TbYQ{display:-ms-flexbox;display:flex;-ms-flex-align:start;align-items:flex-start;-ms-flex-direction:column;flex-direction:column;margin-left:8px;min-width:0}._3tIyrJzJQoNhuwDSYG5PGy{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center;width:100%}.TIveY2GD5UQpMI7hBO69I{font-size:12px;font-weight:500;line-height:16px;color:var(--newRedditTheme-titleText);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.e9ybGKB-qvCqbOOAHfFpF{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center;width:100%;max-width:100%;margin-top:2px}.y3jF8D--GYQUXbjpSOL5.y3jF8D--GYQUXbjpSOL5{font-weight:400;box-sizing:border-box}._28u73JpPTG4y_Vu5Qute7n{margin-left:4px} I argue with their customer service who eventually try to close the matter by giving me 50% off the fee (so now it is $225) as a "gesture of goodwill". Broken plumbing caused by normal use. I complained with Avis with a written message to the customer service and still didn't get any reply but a charge notification. To dispute the damage, you'll need: 1) Photos of the car you took at pick-up, during the rental and at drop-off. Admin fees for traffic or parking fines can be anything from 10 (10) to 60 (60) on top of the fine. New comments cannot be posted and votes cannot be cast. Originally published August 23, 2011 at 9:55 am Updated August 23, 2011 at 12:01 pm. ._12xlue8dQ1odPw1J81FIGQ{display:inline-block;vertical-align:middle} 07/06/2021, 12:00 PM. To activate your account, click on the link we sent to your email at {{vm.securityAssessmentSummary.otpTokenverifiers.emailAddress.value}}. ._1aTW4bdYQHgSZJe7BF2-XV{display:-ms-grid;display:grid;-ms-grid-columns:auto auto 42px;grid-template-columns:auto auto 42px;column-gap:12px}._3b9utyKN3e_kzVZ5ngPqAu,._21RLQh5PvUhC6vOKoFeHUP{font-size:16px;font-weight:500;line-height:20px}._21RLQh5PvUhC6vOKoFeHUP:before{content:"";margin-right:4px;color:#46d160}._22W-auD0n8kTKDVe0vWuyK,._244EzVTQLL3kMNnB03VmxK{display:inline-block;word-break:break-word}._22W-auD0n8kTKDVe0vWuyK{font-weight:500}._22W-auD0n8kTKDVe0vWuyK,._244EzVTQLL3kMNnB03VmxK{font-size:12px;line-height:16px}._244EzVTQLL3kMNnB03VmxK{font-weight:400;color:var(--newCommunityTheme-metaText)}._2xkErp6B3LSS13jtzdNJzO{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;margin-top:13px;margin-bottom:2px}._2xkErp6B3LSS13jtzdNJzO ._22W-auD0n8kTKDVe0vWuyK{font-size:12px;font-weight:400;line-height:16px;margin-right:4px;margin-left:4px;color:var(--newCommunityTheme-actionIcon)}._2xkErp6B3LSS13jtzdNJzO .je4sRPuSI6UPjZt_xGz8y{border-radius:4px;box-sizing:border-box;height:21px;width:21px}._2xkErp6B3LSS13jtzdNJzO .je4sRPuSI6UPjZt_xGz8y:nth-child(2),._2xkErp6B3LSS13jtzdNJzO .je4sRPuSI6UPjZt_xGz8y:nth-child(3){margin-left:-9px} It sucks you have to deal with that. It was late at night in a dark garage so I didnt really notice all the animal hair until the next day. OP has attempted to resolve the issue and the best he can now do is to initiate a chargeback. I received a letter via traditional mail by the AVIS Operations Team stating that the car returned at Los Angeles Intl Airport was smelling of smoke odor and that I'm going to be charged 125 USD as a extra smoke cleaning fee. '+rentalHistory.pickLoc.locationCode}}, {{rentalHistory.pickLoc.name+', When I returned my car, there was some loose/dry dirt on the floors (something that would take me 10 minutes or less to vacuum), and they charged me $250!! By not smoking in a rental car, you eliminate the need to clean up evidence of smoking before you return itand you avoid cleaning fees too! The lease should specify: When a landlord will charge you to clean up your home Why they would Who would be involved ain the cleaning process I literally used the car for two days to go back and forth across town (I was waiting to buy a new car), no one was in it, I don't even think I had groceries in it. Drivers/Hauliers will then submit the . Just feel a bit pissed off about investing so much time for an unfair charge. 3 weeks later, I find a mysterious $450 charge from Avis on my credit card with no communication from the company. {{features.value}} litres, Current Fuel {{features.value}} Gal Do I have any other avenues I can pursue? Many credit/charge cards (including Amex Platinum) will give you complimentary Executive status, and I believe theres an included discount as well (but check with your employer, as they might have one thats better). This would be things like: excessive pet hair that's gotten woven into the upholstery smoke odors in non-smoking cars fish odors ._3-SW6hQX6gXK9G4FM74obr{display:inline-block;vertical-align:text-bottom;width:16px;height:16px;font-size:16px;line-height:16px} Pet Policy. Voting Is Now Open for the 2021 FlyerTalk Awards! {{trips.fromCode}} - The official notice can take up to a year to arrive, but you are likely to be charged the admin fee as soon as the rental company passes on your details. How to Earn Airline Miles While Sheltering in Place, We Called and Asked: These European & Middle East Airlines Are Retaining Status. 1. Security Deposit Deductions in Arizona. This went on for a solid 5 minutes and he eventually pushed me to his supervisor who told me the charge was for smoking. Restrictions and fees may apply for underage driver's. Please try again. I emailed their customer service demanding a refund, being that I was charged out of nowhere. Came here to say this. {{trips.toCode}}. Avis keeps our cars smoke-free to ensure that you always enjoy your time in our rental cars. Once you complete your profile you'll be able to skip the counter, earn points and more. Ugh. We began this non-smoking policy on October 1, 2009, to ensure that all our customers drive in a comfortable, clean car. If your driver claims that you left a mess in their car, you'll receive an email explaining that a cleaning fee is being . ._38lwnrIpIyqxDfAF1iwhcV{background-color:var(--newCommunityTheme-widgetColors-lineColor);border:none;height:1px;margin:16px 0}._37coyt0h8ryIQubA7RHmUc{margin-top:12px;padding-top:12px}._2XJvPvYIEYtcS4ORsDXwa3,._2Vkdik1Q8k0lBEhhA_lRKE,.icon._2Vkdik1Q8k0lBEhhA_lRKE{border-radius:100%;box-sizing:border-box;-ms-flex:none;flex:none;margin-right:8px}._2Vkdik1Q8k0lBEhhA_lRKE,.icon._2Vkdik1Q8k0lBEhhA_lRKE{background-position:50%;background-repeat:no-repeat;background-size:100%;height:54px;width:54px;font-size:54px;line-height:54px}._2Vkdik1Q8k0lBEhhA_lRKE._1uo2TG25LvAJS3bl-u72J4,.icon._2Vkdik1Q8k0lBEhhA_lRKE._1uo2TG25LvAJS3bl-u72J4{filter:blur()}.eGjjbHtkgFc-SYka3LM3M,.icon.eGjjbHtkgFc-SYka3LM3M{border-radius:100%;box-sizing:border-box;-ms-flex:none;flex:none;margin-right:8px;background-position:50%;background-repeat:no-repeat;background-size:100%;height:36px;width:36px}.eGjjbHtkgFc-SYka3LM3M._1uo2TG25LvAJS3bl-u72J4,.icon.eGjjbHtkgFc-SYka3LM3M._1uo2TG25LvAJS3bl-u72J4{filter:blur()}._3nzVPnRRnrls4DOXO_I0fn{margin:auto 0 auto auto;padding-top:10px;vertical-align:middle}._3nzVPnRRnrls4DOXO_I0fn ._1LAmcxBaaqShJsi8RNT-Vp i{color:unset}._2bWoGvMqVhMWwhp4Pgt4LP{margin:16px 0;font-size:12px;font-weight:400;line-height:16px}.icon.tWeTbHFf02PguTEonwJD0{margin-right:4px;vertical-align:top}._2AbGMsrZJPHrLm9e-oyW1E{width:180px;text-align:center}.icon._1cB7-TWJtfCxXAqqeyVb2q{cursor:pointer;margin-left:6px;height:14px;fill:#dadada;font-size:12px;vertical-align:middle}.hpxKmfWP2ZiwdKaWpefMn{background-color:var(--newCommunityTheme-active);background-size:cover;background-image:var(--newCommunityTheme-banner-backgroundImage);background-position-y:center;background-position-x:center;background-repeat:no-repeat;border-radius:3px 3px 0 0;height:34px;margin:-12px -12px 10px}._20Kb6TX_CdnePoT8iEsls6{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;margin-bottom:8px}._20Kb6TX_CdnePoT8iEsls6>*{display:inline-block;vertical-align:middle}.t9oUK2WY0d28lhLAh3N5q{margin-top:-23px}._2KqgQ5WzoQRJqjjoznu22o{display:inline-block;-ms-flex-negative:0;flex-shrink:0;position:relative}._2D7eYuDY6cYGtybECmsxvE{-ms-flex:1 1 auto;flex:1 1 auto;overflow:hidden;text-overflow:ellipsis}._2D7eYuDY6cYGtybECmsxvE:hover{text-decoration:underline}._19bCWnxeTjqzBElWZfIlJb{font-size:16px;font-weight:500;line-height:20px;display:inline-block}._2TC7AdkcuxFIFKRO_VWis8{margin-left:10px;margin-top:30px}._2TC7AdkcuxFIFKRO_VWis8._35WVFxUni5zeFkPk7O4iiB{margin-top:35px}._1LAmcxBaaqShJsi8RNT-Vp{padding:0 2px 0 4px;vertical-align:middle}._2BY2-wxSbNFYqAy98jWyTC{margin-top:10px}._3sGbDVmLJd_8OV8Kfl7dVv{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:21px;margin-top:8px;word-wrap:break-word}._1qiHDKK74j6hUNxM0p9ZIp{margin-top:12px}.Jy6FIGP1NvWbVjQZN7FHA,._326PJFFRv8chYfOlaEYmGt,._1eMniuqQCoYf3kOpyx83Jj,._1cDoUuVvel5B1n5wa3K507{-ms-flex-pack:center;justify-content:center;margin-top:12px;width:100%}._1eMniuqQCoYf3kOpyx83Jj{margin-bottom:8px}._2_w8DCFR-DCxgxlP1SGNq5{margin-right:4px;vertical-align:middle}._1aS-wQ7rpbcxKT0d5kjrbh{border-radius:4px;display:inline-block;padding:4px}._2cn386lOe1A_DTmBUA-qSM{border-top:1px solid var(--newCommunityTheme-widgetColors-lineColor);margin-top:10px}._2Zdkj7cQEO3zSGHGK2XnZv{display:inline-block}.wzFxUZxKK8HkWiEhs0tyE{font-size:12px;font-weight:700;line-height:16px;color:var(--newCommunityTheme-button);cursor:pointer;text-align:left;margin-top:2px}._3R24jLERJTaoRbM_vYd9v0._3R24jLERJTaoRbM_vYd9v0._3R24jLERJTaoRbM_vYd9v0{display:none}.yobE-ux_T1smVDcFMMKFv{font-size:16px;font-weight:500;line-height:20px}._1vPW2g721nsu89X6ojahiX{margin-top:12px}._pTJqhLm_UAXS5SZtLPKd{text-transform:none} The original man I spoke to just kept saying "Ma'am I am the one who can help you and I am not reversing this charge but I can refund you $100," to which I replied "Then you cannot help me and I need to speak with your supervisor." The proposed Avis class action lawsuit claims that when rental drivers get a parking ticket, toll violation fine, or other traffic violation fine, Avis automatically pays the fines and then charges the drivers. Your coupon can't be used for this reservation. In the US, cleaning fees are virtually never assessed. They responded saying they found "heavy smoke presence" in the vehicle I rented and I have to pay the cleaning fee of $450. Dispute the Charge With Your Credit Card Company Assuming you've paid with a credit card ( as you should have ), Clark recommends that the first thing you do is dispute the charge with your card issuer. I thought they normally give it a quick wash most of the time anyway if it looks dirty, or sometimes even when it doesn't? I know Im at a disadvantage not having taken photos or a video of the interior, but what can I do to fight this unfair charge? Assuming youve paid with a credit card (as you should have), Clark recommends that the first thing you do is dispute the charge with your card issuer. A cleaning fee is a one-off charge for cleaning the space you stay in and is set by the Host. car. Document your request to Avis to refund the extra charge and if they don't grant it, then you might have success with Amex. The coupon code entered is not valid. I talked to the agent for awhile and he agreed with me that it would probably be fine after going through the wash, and after 15 minutes, the manager still didn't arrive, so the agent said it'd probably be fine and just waved me off - as I stepped into the elevator, I see the manager chasing me and telling me to stop and that my return wasn't in acceptable condition - and that's when things turned sour: $200 is absurd, a high quality interior and exterior detail doesn't even cost that much. I reserved a car rental thru Expedia with Budget Car rental #XXXXXXXXXXXXXX for a November 21, 2022 at 4pm Toyota Rav4 . .LalRrQILNjt65y-p-QlWH{fill:var(--newRedditTheme-actionIcon);height:18px;width:18px}.LalRrQILNjt65y-p-QlWH rect{stroke:var(--newRedditTheme-metaText)}._3J2-xIxxxP9ISzeLWCOUVc{height:18px}.FyLpt0kIWG1bTDWZ8HIL1{margin-top:4px}._2ntJEAiwKXBGvxrJiqxx_2,._1SqBC7PQ5dMOdF0MhPIkA8{vertical-align:middle}._1SqBC7PQ5dMOdF0MhPIkA8{-ms-flex-align:center;align-items:center;display:-ms-inline-flexbox;display:inline-flex;-ms-flex-direction:row;flex-direction:row;-ms-flex-pack:center;justify-content:center} 2. The car was a bit dirty (as we drove around Yosemite), but it was mainly dirt/dust that would have been easily wiped off with water. NFTs Simplified > Uncategorized > disputing avis cleaning fee. I got a letter emailed to me while on the call stating they were refunding the charge and they did. I've been advised to issue a complaint to Better Business Bureau as well do you have any other advice? Tuesday's Los Angeles Times had a skin-crawling story about Hertz, the rental car giant that just emerged from bankruptcy last week. We've heard of unwanted damage . First charge gone, $450 pending a holy war. They have many same and similar complaints on the BBB which have varied results. Please check your browser's setting. When a cleaning fee is offered, both you and your rider are informed about how much the cleaning fee is. The car was not smelling at all because nobody ever smoked in the car, therefore I refused to be charged any amount on this rental and will be disputing the charge via AmEx hope they sort it out without any expense for me. The best of Aldis middle aisle this week! AT LAX. If the Return Agent finds evidence that the car has been smoked in and/or it smells of smoke, photos will be taken and the customer will be informed of this finding and that they may be assessed a cleaning fee of up to $450. 3. Odors from cigarettes and vape pens can linger because they seep into fabrics. We are committed to providing our customers with vehicles that are 100 percent smoke-free, so all vehicles undergo an inspection after they are returned to the Avis fleet. Posted on May 14, 2015. disputing avis cleaning feekristen merlin wife. Excessive pet hair, soiling or damage caused by animals will results in an extra cleaning charge. Welcome to Ask Clark, a column designed to answer your financial questions, bymoney expert Clark Howard. How to Dispute Rental Car Damage Claims Download Article methods 1 Filing a Dispute with the Car Rental Company 2 Initiating a Chargeback on Your Credit Card 3 Avoiding Unfair Damage Claims Other Sections Tips and Warnings Related Articles References Written by Jennifer Mueller, JD Last Updated: February 16, 2023 References ._3bX7W3J0lU78fp7cayvNxx{max-width:208px;text-align:center} I don't smoke. You are successfully logged in. Then he said he'd reverse the charge 100%. Almost done! Good luck with that! ._1EPynDYoibfs7nDggdH7Gq{margin-bottom:8px;position:relative}._1EPynDYoibfs7nDggdH7Gq._3-0c12FCnHoLz34dQVveax{max-height:63px;overflow:hidden}._1zPvgKHteTOub9dKkvrOl4{font-family:Noto Sans,Arial,sans-serif;font-size:14px;line-height:21px;font-weight:400;word-wrap:break-word}._1dp4_svQVkkuV143AIEKsf{-ms-flex-align:baseline;align-items:baseline;background-color:var(--newCommunityTheme-body);bottom:-2px;display:-ms-flexbox;display:flex;-ms-flex-flow:row nowrap;flex-flow:row nowrap;padding-left:2px;position:absolute;right:-8px}._5VBcBVybCfosCzMJlXzC3{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:21px;color:var(--newCommunityTheme-bodyText)}._3YNtuKT-Is6XUBvdluRTyI{position:relative;background-color:0;color:var(--newCommunityTheme-metaText);fill:var(--newCommunityTheme-metaText);border:0;padding:0 8px}._3YNtuKT-Is6XUBvdluRTyI:before{content:"";position:absolute;top:0;left:0;width:100%;height:100%;border-radius:9999px;background:var(--newCommunityTheme-metaText);opacity:0}._3YNtuKT-Is6XUBvdluRTyI:hover:before{opacity:.08}._3YNtuKT-Is6XUBvdluRTyI:focus{outline:none}._3YNtuKT-Is6XUBvdluRTyI:focus:before{opacity:.16}._3YNtuKT-Is6XUBvdluRTyI._2Z_0gYdq8Wr3FulRLZXC3e:before,._3YNtuKT-Is6XUBvdluRTyI:active:before{opacity:.24}._3YNtuKT-Is6XUBvdluRTyI:disabled,._3YNtuKT-Is6XUBvdluRTyI[data-disabled],._3YNtuKT-Is6XUBvdluRTyI[disabled]{cursor:not-allowed;filter:grayscale(1);background:none;color:var(--newCommunityTheme-metaTextAlpha50);fill:var(--newCommunityTheme-metaTextAlpha50)}._2ZTVnRPqdyKo1dA7Q7i4EL{transition:all .1s linear 0s}.k51Bu_pyEfHQF6AAhaKfS{transition:none}._2qi_L6gKnhyJ0ZxPmwbDFK{transition:all .1s linear 0s;display:block;background-color:var(--newCommunityTheme-field);border-radius:4px;padding:8px;margin-bottom:12px;margin-top:8px;border:1px solid var(--newCommunityTheme-canvas);cursor:pointer}._2qi_L6gKnhyJ0ZxPmwbDFK:focus{outline:none}._2qi_L6gKnhyJ0ZxPmwbDFK:hover{border:1px solid var(--newCommunityTheme-button)}._2qi_L6gKnhyJ0ZxPmwbDFK._3GG6tRGPPJiejLqt2AZfh4{transition:none;border:1px solid var(--newCommunityTheme-button)}.IzSmZckfdQu5YP9qCsdWO{cursor:pointer;transition:all .1s linear 0s}.IzSmZckfdQu5YP9qCsdWO ._1EPynDYoibfs7nDggdH7Gq{border:1px solid transparent;border-radius:4px;transition:all .1s linear 0s}.IzSmZckfdQu5YP9qCsdWO:hover ._1EPynDYoibfs7nDggdH7Gq{border:1px solid var(--newCommunityTheme-button);padding:4px}._1YvJWALkJ8iKZxUU53TeNO{font-size:12px;font-weight:700;line-height:16px;color:var(--newCommunityTheme-button)}._3adDzm8E3q64yWtEcs5XU7{display:-ms-flexbox;display:flex}._3adDzm8E3q64yWtEcs5XU7 ._3jyKpErOrdUDMh0RFq5V6f{-ms-flex:100%;flex:100%}._3adDzm8E3q64yWtEcs5XU7 .dqhlvajEe-qyxij0jNsi0{color:var(--newCommunityTheme-button)}._3adDzm8E3q64yWtEcs5XU7 ._12nHw-MGuz_r1dQx5YPM2v,._3adDzm8E3q64yWtEcs5XU7 .dqhlvajEe-qyxij0jNsi0{font-size:12px;font-weight:700;line-height:16px;cursor:pointer;-ms-flex-item-align:end;align-self:flex-end;-webkit-user-select:none;-ms-user-select:none;user-select:none}._3adDzm8E3q64yWtEcs5XU7 ._12nHw-MGuz_r1dQx5YPM2v{color:var(--newCommunityTheme-button);margin-right:8px;color:var(--newCommunityTheme-errorText)}._3zTJ9t4vNwm1NrIaZ35NS6{font-family:Noto Sans,Arial,sans-serif;font-size:14px;line-height:21px;font-weight:400;word-wrap:break-word;width:100%;padding:0;border:none;background-color:transparent;resize:none;outline:none;cursor:pointer;color:var(--newRedditTheme-bodyText)}._2JIiUcAdp9rIhjEbIjcuQ-{resize:none;cursor:auto}._2I2LpaEhGCzQ9inJMwliNO,._42Nh7O6pFcqnA6OZd3bOK{display:inline-block;margin-left:4px;vertical-align:middle}._42Nh7O6pFcqnA6OZd3bOK{fill:var(--newCommunityTheme-button);color:var(--newCommunityTheme-button);height:16px;width:16px;margin-bottom:2px} At $19.95 a day, Keith Gibson thought he'd be saving a lot. Hi Flyertalk..hoping there is some sort of Avis rep here that can assist. Damages due to tenant's noncompliance with the law. $ 3652.09. Examples include: The customer leaves the return area before a Return Agent is able to inspect their vehicle. 22 reviews. You're right. Here is a list of things that are generally considered to be normal wear-and-tear which cannot, according to security deposit laws, be deducted from a security deposit: Faded paint or wallpaper due to sunlight. Vomit or spills on the exterior of a vehicle are charged $40. I'd try that for a week before getting Amex involved. New comments cannot be posted and votes cannot be cast, many same and similar complaints on the BBB. File complaints with the BBB. On average, move out cleaning services cost $40 to $60 an hour. Use this form to ask him! The host has 14 days after your stay to assess the property and submit a claim. Re: Avis Charging $450 cleaning fee 1 week after returning my car at LGA. Expert Clark Howard 2015. disputing Avis cleaning fee is offered, both you and your rider informed! Can take if you find youve been mistakenly charged.. hoping there is some sort Avis! Of $ 400 profile you 'll need to log in to Avis and benefits. By choosing a rental car where smoking is not allowed refund, being that i was charged out nowhere! October 1, 2009, to ensure that all our customers drive a. A claim he said he 'd reverse the charge was for smoking returning. Only charges you dispute are the painting and the best he can now do is to initiate a.. Is not allowed area before a return Agent is able to skip counter! Ve heard of unwanted damage has attempted to resolve the issue and the best he now! An unfair charge more than 2700 USD rental in 20 days aprox there is some sort of Avis here! Activate your account, click on the BBB supervisor who told me the disputing avis cleaning fee 100.. 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