All petsmustbe pre-booked prior to travel and have the necessary vaccinations and paperwork. Only wanted coffee but had to queue for ages as other people ordering breakfast, should be a separate queue just for coffee.The decaff coffee tasted like dishwater, in fact no taste at all (decaff sachets apparently), then overcharged for biscuits. Bad enough they cancelled our morning sailing without offering an alternative! What facilities do you have on your ferries? The Living Room is the place for you. I just came back over last Saturday and again, get the chill lounge. I get why on the night ferry a cabin or lounge is a good idea, wondering if its needed on the one that leaves Liverpool in the morning. Information provided by various external sources. I called the help desk number and the wonderful staff (Emily) reviewed my booking and applied the discount, even though I had already booked. It does say complimentary drinks but doesn't state if alcoholic or not. What can I use my Extra points to purchase? The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Do you have electric vehicle chargers at the port? Can I carry extra fuel in my car or motorhome? Hotel not available. Answer 1 of 9: Hi all, Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Bathroom was clean. Here are 8 tips for writing great reviews. Enjoy a drink in our bar and be wowed by the impressive atrium, upgrade to the calm of our Hygge Lounge or relax in our exclusive Stena Plus Lounge where the higher levels of comfort and service will make your trip even more special. 2023 Trustpilot A/S. Shop well stocked with some good deals. Where are there luggage storage facilities in Belfast? But I don't suffer fools well and met too many on the boat. It's an ergonomic disaster! Its a very long, very uncomfortable crossing without a cabin. Booked at short notice to return from Dublin to Holyhead after my Irish Ferries booking was cancelled due to adverse weather Price was equivalent to the cancelled booking. Its definitely worth the price since you will be on the boat for 8hrs. If it is it's well worth the extra 20 or so if you're gonna have 3 or 4 beers while travelling anyway. Public transport from lanyon place to hope Street. Are there public transport links to the port? Are your ports and ferries accessible for reduced mobility passengers? Services vary on each route, therefore, please check details when booking your crossing. But I don't suffer fools well and met too many on the boat. The nice Lithuania lady from duty free shop sorry I didn't get your name she knew her stuff all about the perfumes and we definitely had a bargain.Meals were fabulous in the restaurant. Do you provide luggage lockers at the terminal? How do I register for the Extra loyalty programme? Can I carry extra fuel in my car or motorhome? Are cabins mandatory on overnight sailings? The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! I would certainly use them in the future for that reason alone. Anyone can write a Trustpilot review. This is the place to laze, read a book and enjoy a complimentary tea or coffee. As services vary on each route, please check details when booking. It was worth every penny. Worth upgrading to premium it gives you access to lounge where you can relax read news papers. The boat is half the size, has hardly anywhere to sit thats comfortable, none of the seats are loungers and everything is so upright you cant sit in it for more than 10 mins without screaming in pain! I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It was worth every penny. Last-Minute Lodging in Belfast (Please Dont Mock Me), BELFAST International airport TO BELFAST Royal hospital. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? I think its good value especially if boat is very busy. Lot's to keep everyone entertained on board.Cinema for kids and some playstations. Only 4 stars as the loading was a bit chaotic, late and the car deck crew were rather surly and seemingly disinterested. But I would have to pay 250!!!! Create an account to follow your favorite communities and start taking part in conversations. We've a range of games for adults to play and, who knows, it could be your lucky day! Is there a Bureau de Change facility onboard? With Stena Edda, we offer a great choice of daily sailings on our route from Belfast to Liverpool. Its an ergonomic disaster! Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. How can I make a booking using a Tesco Clubcard voucher? Do you provide meals onboard for people with special dietary requirements? There's actually quite a varied selection and they are replenished throughout the journey. How will my motorbike be secured onboard? Coffee, drinks and snacks on hand throughout the voyage, dedicated toilets, friendly and attentive staff, and even newspapers and other reading material. A great service and will be using again soon. A multi million company with a IT monkey problem. Whatever time of day you're travelling, you'll find a great value meal in this restaurant - breakfast, lunch or dinner. So much more than we expected. You also get express boarding and disembarking. This was offered to me without me having to ask and was also offered to lone parents travelling with small children and pushchairs/ luggage. It can be handy if you are on your phone or tablet watching Netflix or something as it gives you a comfy seat and a charging port. What happens if my sailing is delayed or cancelled? Title Recommended experiences in and around Belfast. I'd book a cabin, but I enjoy peace and naps (and have a small child, so lounge is not an option). Different departure location and trouble free boarding. Fruit,crisps,nibbles,yoghurt,cakes etc. Are cabins mandatory on overnight sailings? Unacceptable. I just being a bottle of whiskey in my bag for the cabin. Beans changed their color and taste. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Read our full Privacy Policy. Our Premium fare offers you the most favourable conditions, greater flexibility, *Stena Plus Lounge access . Alternatively you can pre-book one of our onboard kennels. This was a great service and the ship is really nice inside. Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. I didn't sleep a wink the whole night and was very uncomfortable the whole journey. Contact our customer support or find the answers to the most common questions in our FAQs. What are Stena Line's vehicle categories? Simply click on the Open chat button. The only alcohol drinks that are free is wine, the red was drinkable didnt try the white as not a white wine drinker, and when the main bar closes they remove the wine from the lounge. Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. We didnt realise there is no access Thanks Richard really appreciated it . The manager or higher up sorted out some good protection. To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. In order to complete a booking on this site, you must accept cookies in your browser. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! Room had mini fridge with water. It's an ergonomic disaster! We had an amazing experience with Stenaline staff in Harwich when a booking error came to light and the team moved heaven and earth to make sure we could still travel as planned. Recommended experiences in and around Belfast. Take the opportunity to treat yourself to a sweet snack or a sandwich. The Stena Plus Lounge is also available on our routes to Denmark. Weve a wide range of wines and spirits onboard including whiskey, vodka, gin and liqueurs available at great prices. I just being a bottle of whiskey in my bag for the cabin. Was the worse ever and he ruined our Christmas. I'll take my chances with the wine and give it a go on the way out. if it's worth it I can then book for the return journey! The Stena Plus Lounge is also available on our routes to Denmark. Be ready to get up to the Lounge quickly after parking so you can get a good spot if boat is busy. Ricky is a genuine nice guy and credit to the company. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. You can upgrade to our exclusive Stena Plus Lounge and travel in the lap of luxury, with even greater comfort and convenience. Plenty of free snacks, drinks and nibbles. You can view, amend or cancel your bookings online by logging into your Stena Line profile. What payment methods and currencies can be used onboard. Please note: To ensure a relaxed atmosphere, passengers under the age of 8 years old are not permitted in the Stena Plus Lounge on our Irish Sea routes, nor on our Harwich - Hook of Holland route. No information explanation or apology people left standing waiting for the lifts to work, most unmasked for almost an hour. . Is there a Bureau de Change facility onboard? How long before departure do I need to check-in? Even a Television, free minibar and snacks in the premier cabin. Can I bring a bicycle on my rail and sail journey? Check-in for vehicles closes 60 minutes before the scheduled departure time. Book a cabin or chill lounge for sure. - Complimentary drinks, snacks, newspapers & magazines, - Personal waiter service & dedicated menu. Only negative was the spa was closed the day of our trip :(, I have used Stena on various occasions and found great service. Want to keep up with all of the latest news? What fees, dues and charges apply and when? Can I check my luggage in for the sailing? It was worth every penny. Klopp_is_God 6 mo. How do I book multiple vehicles on one booking? Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. Worth upgrading to premium it gives you access to lounge where you can relax read news papers. Plenty of free snacks, drinks and nibbles. This was the second year in succession that we have used this great company for our Christmas and New Years visit to the grandchildren in Ireland. Do you provide meals onboard for people with special dietary requirements? You can also upgrade to a lounge or cabin (subject to availability) at Guest Services. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Everything about the service was excellent. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? The place to laze, read a book and enjoy a complimentary tea or coffee and luggage. Conditions, greater flexibility, * Stena Plus Lounge is a private Lounge which is to! A Lounge or cabin ( subject to availability ) at Guest services, cakes etc the company over last and... With small children and pushchairs/ luggage and they are replenished throughout the journey have electric vehicle at! Of our onboard kennels whole journey what can I use my extra is stena plus lounge worth it to?! 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