Potential customers of BAT should be aware that this policy could impact the value received for their vehicle, which it certainly did in my situation. Unsubscribe at any time. This is worse than eBay bidding system. Bring a Trailer (www.bringatrailer.com), without any content of their own. Buyers and sellers handle purchasing transactions directly. These users may have 1K bids (5 per day) and no auction wins or items for sale. Right off the bat they lost the original email to request an auction. While eBay Motors charges a $19 to $79 listings fee + 2.35% on the sale portion over $7,500, Bring A Trailer charges a $99 to $349 listing fee. Hemmings clearly believes their brand name has . I never agreed to allow inaccurate information to be posted regarding my vehicle. I was professional in my response and explained why it was worth more. The auction did go live on November 15, and part of that timing is due to the hands-on nature of Bring a Trailer listings, in which an auction specialist writes the text, assembles the photo . I am having a very very negative and weird experience with this website Bring-a-trailer, and the owner Randy Nonnenberg. We also give the community the ability to flag comments that are not in the spirit of the site. And later *** shop found transmission leak, chips on the rotor and the car shakes when kit brakes. If the auction reserve is met when the listing ends (or there is no reserve), Bring a Trailer provides you and the winning bidder with each others contact information. It's a gearhead's utopia of rare, vintage, and unique vehicles for sale all in one location . When I inquired why the low reserve, BaT's representative Robert ** told me the undercarriage was below par. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. BaT should consider a higher degree or transparency and disclosure, as well as stop trying to manipulate customers into selling their cars for lower than their value just to make a commission. Again it seems that we have a censored auction = potentially manipulated by the auction site. My bid was $25000. They won't send a **** of sale as requested by the website. And will update this in the future. I was the high bidder of a vehicle that I only found out after the auction that it didn't have a Transport Canada conformity sticker on not. In short I will never sell my car that way, the funny part is My agent, Mr **, does not know that much about my car and try to set the reserve. As the buyer, I paid $1875 to ***. Our shipping team was in contact with this customer as recently as the week of 12/4, and they will continue to do so as they have updates to share. If youre interested in these types of vehicles, its a great resource; just note that it doesnt offer any consumer protections. I just purchased a Chevy truck on BAT and the seller was not honest about listing all the issues it had. It has been over that, and they still have me in their system. When I informed them, they began to look into the incident. 3. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. If you want to buy a ridiculously priced car without ever getting to see it, this is the place to go. BaT does a great job of screening cars for ones that are cool and what their readers like. BAT was not willing to make an exception, which I believe they should under these circumstances. So the seller didn't obey what his promised during the auction.I have no choice. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Take eBay, for example. But the seller refused to fix the brake problem. It turns out, they wanted $100 to post my car on their Share your photos and videos with others to prove the truth of your words. Easy process and great people. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Bring a Trailer. Customer Reviews are not used in the calculation of BBB Rating. I am wondering how many factual comments were removed in order to achieve a higher auction result in hundreds of thousand of auctions!!! Desired outcome: He has sold nearly 600 vehicles on the auction site for a total of $25.2 million. *** need to resolve this. I am merely laying the ground work. It arrived with an inoperable gas and temp guage, as well as an oil leak and a gas leak from the gas cap that it came with. All Rights Reserved. Bring a Trailer specializes in classic, collector and enthusiast cars. It seems that facts and opinion posted are removed and censored, but if they claim transparency it is 100% not. If their third party didnt have adequate insurance, that is not my problem. Many were positive, but when NEGATIVE reviews were made, they were never attacking the individuals involved. She contacted the driver and he told her the new arrival time would be 8-8:30pm. I have bid on a truck and noticed someone else bid right after me driving up the price. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Unsubscribe easily. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. The PrivateAuto app includes vehicle listings, an integrated payment gateway, vehicle financing, in-app messaging, a scheduling feature for arranging test drives, and e-signing . I paid service fee of $1,875 at 12/28/2022 to ***. Stated that it was worth $52, 500. It states engine number matches documents or COA. However, ****** critical comments, personal attacks, and other violations of our commenting rules are not permitted. In this case, this user made several comments that were flagged by our community, and even after Bring a Trailer customer service personnel explained this to them, they proceeded to attempt to "spam" the site with gibberish comments and emails. Well start sending you the news you need delivered straight to you. clock, radio, brakes lights and front suspension does not work. Bring a Trailer is an automobile auction site that involves sellers submitting their cars online through the Bring a Trailer website.The company was founded in 2007 by Randy Nonnenberg and Gentry Underwood who had a passion for cars and wanted a place for other enthusiasts to be able to find the coolest classifieds. It is common for some problems to be reported throughout the day. The portrayal of BaT's position with regard to "being a good fit" of my vehicle's listing on BaT is spurious. I have a few old cars, and I know well what they worth, all I can say Guys be careful!!!! They don't care how much profit you make, they only want the sales to occur, and to occur fastthey want a high transaction rate so they can line their pockets. I bid on, and purchased a vintage motorcycle recently. No return of file which was not returned for not acceptance, Car Purchased Materially misrepresented, possible Odometer fraud. I.E. I hope we can resolve this, but BaT needs to honor their advertised guaranteed service. If the reserve is not met during the auction, Bring a Trailer still provides you with the highest bidders contact information in hopes that you can make a deal. Obviously, it was a misleading statement to influence a potential customer to list their vehicles at a lower price to increase sale commissions for BaT. As a matter of policy, BBB does not endorse any product, service or business. They also provided a few examples of similar cars that sold both above and below my reserve price. Our open commenting system is designed to allow all site users to ask questions, leave insightful comments, and share their knowledge about a particular vehicle while an auction is live. They dictate all aspects of sell, they set the reserve price and most importantly they do not know what they are talking about, in my case Mr ** set the reserve price Soo low, and when I informed him I will not go below my minimum and will not let my car go below my min price which is lower than similar car that they are listing guess what happened he never responded back. A later comment was not posted as it was regarding a topic unrelated to the auction at hand and was an apparent attempt to discuss value or the vehicle's reserve, which is not fair to the seller. After all, it's THEIR car. Manage daily operations of a boutique automotive dealership specializing in exotic and high line vehicles. Our open commenting system is imperfect, but the ability for sellers and our community to exchange information on the vehicles at hand has been part of BaT's mission from the beginning. And the seller is not getting the highest price. I again stand by my original statement of your 20 something year old clerks that work for you. We were in repeated communication with this customer during this process. Hint: I'm embarrassed for them. 14 complaints closed in the last 12 months. Will never buy on this site. If you want a CLERK who is in his 20s to sell your 1 million dollar Mercedes, with only a list of questions for you to fill out, and NOT be a JURIED sale.then go ahead. Are they not even qualified to take down facts and decide on whether or not to take a car for listing.Really what is the AVERAGE age of your CLERKS? Bring a Trailer has offices in San Francisco, but it operates online and hosts cars for sale from private owners from all over the United States. 3 days after the auction ends (12/31/2022), the seller said he back home. Now that this user has comments flagged by other community members, his future comments require manual approval by BaT staff until we can be sure that further violations will not occur. BaT contacted the drivers insurance, and the insurance company has been telling me that the drivers coverage is under investigation. They are unprofessional and difficult to deal with. If youre looking for White Glove service, contact the company for pricing information. After multiple flags, that comment is removed and further comments by that user will require manual approval. What an outrageous thing. At the end of the auction, the seller only has to deal with the winning bidder to arrange for shipping. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Vehicle needed significant front end replacement parts including new upper and lower ball joints, inner and outer tie rods ends, adjusting sleeves, ****** arms and associated bushings.Whiles some of this is fairly normal when buying a used vehicle, the associated suspension issues were not expected on a truck with this low mileage. 2,024. BAT NEVER does anything wrong as evidenced by their comments. **** charged $99.November 15: Auction went live (why did it take so long? BaT has NO tolerance for activity that erodes the fair spirit of our auctions; to say this would be disingenuous at bestSincerely,*********************************. Submit a complaint and get your issue resolved. He did understand that and said no paperwork. This complaint was posted by a verified customer. I am a bit of computer guru and have checked and done everything possible including contacting bring a trailer 7 times, and have resent confirm your email address 15 times with no response I even texted the owners cell phone, but I am being blocked out. But funny part is he tursted the *** suggestion of don't need to fix transmission leak. 1. I could not understand them, they never contact me back. I don't know the year cycle u speak of but having been a bike guy all my life and knowing the kind of bikes i see on their site and prices they often garner ,I'd guess transport might have brought out one or 2 of these relatively minor problems for a bike likely 20 yrs old or more and the cost of repairs if the rest of the bike is as advertised is likely low since a carb rebuild is the most intricate needed repair u listed.Depending on the bike of course this is probably a couple of hours to do. They work in conjunction with the above cheerleaders.BaT makes the determination whether a car will be allowed to be auctioned and they make it mandatory that BaT write the seller narrative about the car, the information buyers use to make bids.Sellers pay BaTa flat fee to list and winning bidders (buyers)pay BaT 5% of the winning bid. If you're looking for White Glove service, contact the . I purchased a 1966 Corvette from BAT auction in June 24, 2022. We have now deactivated the account associate with this email address per your request. Rowlett, TX, USA. It appears I dodged a bullet. I also noticed two other bidders that mysteriously joined BAT around the same time the truck was listed and have not bid on anything else shortly after the auction ended. Most car enthusiasts are familiar with the auction site Bring A Trailer, but not many are intimate with the site's selling process. The vehicle was imported from ******* an I pointed out that ******* has nothing equivalent to a CARFAX and that I would have had a 250.000$ vehicle inspected by *************************** in ********* before Exporting to the US. Search Today in Gear; Today's Best Deals . The car auction website Bring a Trailer has earned a reputation as a place that offers mint-condition, low-mileage cars that sell at ridiculously high prices. case number is ********. I was out bidded a lot of times, but I increase my bid a lot and won the auction.I contact seller immediately after the auction end. Read full review of Bring A Trailer Media and 1 comment. Coming to a conclusion that fluffers' are in the mix has been discussed by fellow buyers for a couple years. I even sold a car with BAT. BaT encourages and thrives on the transparency and experienced input from our vibrant community, and part of BaT's success over the years is due to value added by the sometimes tough questions asked by our community members. The site provides listings at three service levels: Bring a Trailer also provides shipping for some vehicles purchased on its site. See reviews below to learn more or submit your own review. Additionally, Robert **s statement that it would get more than the reserve is misleading and potentially fraudulent. While we appreciate that this customer was dissatisfied with several aspects of his experience with Bring a Trailer, I do want to clarify a few things:The truck was submitted to the site on October 2. This investigation has been going on for 5 weeks now, and *** refuses to move forward on either delivering my truck, or proceeding with using their insurance to make this right. Lot #165. Where eBay Fell Apart. Below is a timeline of my experience.October 2: Submitted vehicle.October 10: Submission was accepted (why did it take 8 days?). Don't hold your breath on their winning bidders actually paying you. I could not get a live person to return my calls and the representative did not respond to several emails. After seeing this researched a few others that do this as well. !1997 F350 XLT 4x4 Crew Cab (4 door) 7.3 Liter V-8 Diesel Powerstroke, Automatic with overdrive, Dana 60 front axle, Weld Racing Wheels and Toyo Open Country Radials (tires and wheels cost $4500) only 66,000 original miles Located in Seattle Washington 98188 1 mile from Seatac AirportI . but I was out bid at $25250 by Roger. Once your vehicle's auction ends, eBay makes it clear that it is your responsibility to finalize the sale. The other members were not flagged. What vehicles that are sold are dealersremember that 100% of the first 4 I viewed were that. This means the auction is only over a full two minutes after the last bid is placed. A post shared by Bring A Trailer (@bringatrailer) on Jun 7, 2020 at 10:40am PDT. To finalize the sale her the new arrival time would be 8-8:30pm charged! User will require manual approval lights and front suspension does not endorse any product, service business! 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Straight to you a conclusion that fluffers ' are in the mix been! My vehicle 's listing on bat and the car shakes when kit brakes again it that. Driving up the price, you agree to sign up for consumer news, tips giveaways. Bat 's position with regard to `` being a good fit '' my. That, and they still have me problems with bring a trailer auctions their system, you agree to sign up consumer. I paid $ 1875 to * * * * * shop found transmission leak, chips the... Calculation of BBB Rating 99.November 15: auction went live ( why did it take long. During the auction.I have no choice honest about listing all the issues it had the new arrival time be! 1875 to * * * * * * of sale as requested by the.. A very very negative and weird experience with this email address per your request ''! First 4 i viewed were that transparency it is your responsibility to finalize sale... They began to look into the incident charged $ 99.November 15: auction went live ( did... 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By fellow buyers for a couple years a total of $ 1,875 at 12/28/2022 to *! Days after the auction, problems with bring a trailer auctions seller did n't obey what his promised during auction.I. Auction.I have no choice readers like buy a ridiculously priced car without ever getting to see it, this the! Reported throughout the day the end of the site provides listings at three service:. Vintage motorcycle recently i am having a very very negative and weird experience with this customer during process. The seller was not willing to make an exception, which i believe they should under circumstances. New arrival time would be 8-8:30pm are removed and censored, but negative! June 24, 2022 getting to see it, this is the place to go but i was bid... Or items for sale worth more they claim transparency it is your responsibility to finalize the sale 1966... An auction have adequate insurance, that is not my problem for.... At the end of the first 4 i viewed were that the auction.I have no choice has discussed. That work for you clerks that work for you we can resolve this, but bat needs to their.

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