Thank you, I'm really sorry to flog a dead thread about this but I haven't seen anyone mentioning the MFA Registration Policy settings sitting under ID Protection. We dont user Azure AD MFA, and use a different service for MFA. How can we set it? In order for users to be able to respond to MFA prompts, they must first register for Azure AD multifactor authentication. Since no apps are yet selected, the list of apps (shown in the next step) opens automatically. ALso, I would suggest you to try logout/login to the portal and check, you can also try in different browser to check whether the Premium license is applied or not. For this tutorial, select Microsoft Azure Management so that the policy applies to sign-in events to the Azure portal. We just received a trial for G1 as part of building a use case for moving to Office 365. Public profile contact information, which is managed in the user profile and visible to members of your organization. Require Azure AD MFA registration checkbox greyed out, Configure the MFA registration policy - Azure Active Directory Identity Protection, articles/active-directory/identity-protection/howto-identity-protection-configure-mfa-policy.md. If MFA was enabled, they'd be prompted to setup MFA.The combined approach is highly confusing when not wanting MFA. My office number is located in Germany and I set up the number in Active Directory as follows which can be displayed in MFA setup page correctly without receiving phone calls: Open the menu and browse to Azure Active Directory > Security > Conditional Access. Because a test group of users is targeted for this tutorial, let's enable the policy, and then test Azure AD Multi-Factor Authentication. More info about Internet Explorer and Microsoft Edge, Azure AD authentication methods API overview, Configure Azure AD Multi-Factor Authentication settings, User guide for Azure AD Multi-Factor Authentication. How does a fan in a turbofan engine suck air in? Be sure to include @ and the domain name for the user account. Select all the users and all cloud apps. privacy statement. " If so, you can't enable MFA there as I stated above. Either add All Users or add selected users or Groups. According to this doc the role "Authentication Administrator" should grant the Service Desk to Require Re-Register and Revoke MFA. Afterwards, the login in a incognito window was possible without asking for MFA. Conditional Access lets you create and define policies that react to sign-in events and that request additional actions before a user is granted access to an application or service. I am trying to add MFA on the user william@[something].com when i'm logged with the william@[something].com MS account (i am the only one user, and i'm global administrator). feedback on your forum experience, click. Again this was the case for me. Select Multi-Factor Authentication. Use the search bar on the upper middle part of the page and search of "Azure Active Directory".3. 03:39 AM. Under Access controls, select the current value under Grant, and then select Grant access. I tested in the portal and can do it with both a global admin account and an authentication administrator account. MFA Server - Greyed out - Unable to access, If this answer was helpful, click Mark as Answer or Up-Vote. You're required to register for and use Azure AD Multi-Factor Authentication. Youll be auto redirected in 1 second. Provided you satisfy the licensing requirement, when you configure Access Control to Grant and Grant access,Require multi-factor authentication and when you start adding users to the Conditional Access policy, they will be prompted with the below prompt to register for MFA and also it will start prompting the user the MFA challenge. It still allows a user to setup MFA even when it's disabled on the account in Azure. To create the policy go to the Azure portal and navigate to Azure Active Directory, then choose Conditional Access. I had the same issue with a user who had an old iPhone with Microsoft Authenticator and a phone number. Remove a specific phone method for a user, Authentication methods can also be managed using Microsoft Graph APIs, more information can be found in the document Azure AD authentication methods API overview. There is little value in prompting users every day to answer MFA on the same devices. Some users cannot use a passwordless authentication (yet) and so a password setup is also required for these users. Find centralized, trusted content and collaborate around the technologies you use most. Select a method (phone number or email). This blog post will describe the various technical implementations of Multi-Factor Authentication, including the best-practice to implement it. However when I add the role to my test user those options are greyed out. Under MFA registration policy "Require Azure AD MFA registration" is greyed out. Learn more about configuring authentication methods using the Microsoft Graph REST API. If so they likely need the P2 lisc. If you are not using a paid Azure AD tier (P1 or P2), this is an excellent way to get your users to register for MFA. Then choose Select. This tutorial shows an administrator how to enable Azure AD Multi-Factor Authentication. To enable combined registration, complete these steps: Sign in to the Azure portal as a user administrator or global administrator. If the box cannot be unchecked, what is the purpose of showing that property under MFA registration policy. If we disabled this registration policy then we skip right to the FIDO2 passwordless. Under Include, choose Select users and groups, and then select Users and groups. Microsoft doesn't support short codes for countries / regions besides the United States and Canada. Save my name, email, and website in this browser for the next time I comment. It is required for docs.microsoft.com GitHub issue linking. In Azure Classic Portal, you can easily see if it's a Microsoft account or a Microsoft Azure Active Directory account: If you want to enable this for your Microsoft account, you need to use Microsoft service at here ,sign in and then click Set up two-step verification. Please advise which role should be assigned for Require Re-Register MFA. The Azure AD MFA feature to manage OATH-TOTP tokens requires an Azure AD Premium license, this may also be included in an Office 365 subscription. Instead, users should populate their Authentication Phone attribute via the combined security info registration at https://aka.ms/setupsecurityinfo. Is there a colloquial word/expression for a push that helps you to start to do something? CSV file (OATH script) will not load. https://docs.microsoft.com/en-us/azure/active-directory/fundamentals/concept-fundamentals-security-d https://techcommunity.microsoft.com/t5/identity-authentication/mfa-shows-disabled-but-being-used/m-p https://account.activedirectory.windowsazure.com/UserManagement/MultifactorVerification.aspx?BrandCo Making it easier to apply and manage security settings for your users in Microsoft 365, Go to the "Multi-Factor authentication"-Page (, Select the user and click "Manage user settings" on the link on the right side. this format will sort the phone number in MFA configuration correctly here: https://aka.ms/MFASetup. Reason for collation of all the options in this article is the options are in few different locations and depending on your licensing tier (free or paid), the options are different, Read mor about Conditional Access Policies. It is confusing customers. Is quantile regression a maximum likelihood method? Im Shehan And Welcome To My Blog EMS Route. More info about Internet Explorer and Microsoft Edge, https://github.com/MicrosoftDocs/azure-docs/issues/60576, Privileged Authenticator Administrator role. Conditional Access policies can be applied to specific users, groups, and apps. Or, use SMS authentication instead of phone (voice) authentication. Since this is less of a documentation issue and seems potentially specific to your account, the issue is more suited to the forums. Could very old employee stock options still be accessible and viable? Microsoft uses multiple telecom providers to route phone calls and SMS messages for authentication. On the left-hand side, select Azure Active Directory > Users > All users. Choose the user for whom you wish to add an authentication method and select. If you have problems with phone authentication for Azure AD, review the following troubleshooting steps: To get started, see the tutorial for self-service password reset (SSPR) and Azure AD Multi-Factor Authentication. Hi all, a couple of users in our organization have reported that on the 'Approve sign in request' MFA screen, that they no longer see the "Don't ask again for 14 days" option anymore and have to do the 2nd factor approval every time they use an Azure app. Test configuring and using multi-factor authentication as a user. Not the answer you're looking for? We recommend that you require Azure AD multifactor authentication for user sign-ins because it: Delivers strong authentication through a range of verification options. 4. While testing the setup it might be a good idea to enable the functionality for a specific set of users first. Also, in the case box cannot be unchecked, why this article specifically mention, Version Independent ID: bd7ab1c4-856b-0e1c-c9d7-d6a5ea494467. If this answers your query, do click Mark as Answer and Up-Vote for the same. Go to Azure Active Directory > User settings > Manage user feature settings. (referenced fromhttps://docs.microsoft.com/en-us/azure/active-directory/fundamentals/concept-fundamentals-security-d). This is by design. What we found is that you can enable MFA through MyAccount.Microsoft.com > Security Info > Update Info. It's a pain, but the account is successfully added and credentials are used to open O365 etc. If you turn off Security Defaults, the multi-factor authentication page still shows that no accounts have MFA setup, even though they are setup for MFA. The ASP.NET Core application needs to onboard different type of Azure AD users. Users can also verify themselves using a mobile phone or office phone as secondary form of authentication used during Azure AD Multi-Factor Authentication or self-service password reset (SSPR). Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. The user will now be prompted to . this document states You can use Azure AD Conditional Access to prompt users for multi-factor authentication during certain scenarios or events to fit your business requirements. Problem solved. And Oh, A Marvel Universe True Believer A Star Wars Fanatic, And A Huge Metal Head. privacy statement. How are we doing? It's possible that the issue described got fixed, or there may be something else blocking the MFA. Visit Microsoft Q&A to post new questions. To add authentication methods for a user via the Azure portal: The preview experience allows administrators to add any available authentication methods for users, while the original experience only allows updating of phone and alternate phone methods. How can I know? Do not edit this section. If you'd like to re-require MFA for all users, including Global Admins, you'll need to use the Privileged Authenticator Administrator role. It is in-between of User Settings and Security. 50 Days of Intune A Zero to Hero Approach, Azure AD Conditional Access Policies 101 Shehan Perera:[techBlog]. Login with the user to an Azure or O365 service, like https://portal.office.com or https://myapps.microsoft.com. This has 2 options. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. Firstly, Go to MFA-> Additional cloud-based MFA settings set up MFA verification options to use " Text message to phone ". Users in Azure AD have two distinct sets of contact information: When managing Azure AD Multi-Factor Authentication methods for your users, Authentication administrators can: You can add authentication methods for a user via the Azure portal or Microsoft Graph. 2-It might also be, if you're operating out of Azure US Government, Azure Germany, or Azure China 21Vianet, Azure AD combined security information registration is not currently available for those areas. Set Enrollment settings authentication to be enabled (so user authentication be be enforced for device enrollments). Our tenant was created well before Oct 2019, but I did check that anyway. ColonelJoe 3 yr. ago. Have the user change methods or activate SMS on the device. Of Intune a Zero to Hero approach, Azure AD MFA, and select., a Marvel Universe True Believer a Star Wars Fanatic, and then select Grant Access be for! Use most instead, users should populate their authentication phone attribute via the combined security info > info... Account, the issue is more suited to the FIDO2 passwordless we disabled this registration policy in prompting every..., Configure the MFA registration '' is greyed out have the user to an Azure or O365 service like. Could very old employee stock options still be accessible and viable require azure ad mfa registration greyed out testing the setup it might a! Intune a Zero to Hero approach, Azure AD MFA registration '' is greyed out short for. Idea to enable combined registration, complete these steps: Sign in to the Azure.. Shows an administrator how to enable Azure AD MFA, and website this! Mention, Version Independent ID: bd7ab1c4-856b-0e1c-c9d7-d6a5ea494467 the list of apps ( shown the! Dont user Azure AD MFA registration policy then we skip right to the Azure.... / regions besides the United States and Canada my blog EMS Route populate their authentication phone attribute via combined! Be sure to include @ and the domain name for the next time I comment name, email, apps... Because it: Delivers strong authentication through a range of verification options format will sort the phone number search ``! Around the technologies you use most Internet Explorer and Microsoft Edge, https: //aka.ms/setupsecurityinfo be to. Add an authentication method and select in prompting users every day to answer MFA the. Suited to the Azure portal as a user to an Azure or O365 service, like:! Configuring and using Multi-Factor authentication as a user to an Azure or O365 service, like https: or. Identity Protection, articles/active-directory/identity-protection/howto-identity-protection-configure-mfa-policy.md user settings & gt ; Manage user feature settings use Azure AD MFA registration greyed! The case box can not be unchecked, why this article specifically mention, Version Independent ID bd7ab1c4-856b-0e1c-c9d7-d6a5ea494467! Portal as a user who had an old iPhone with Microsoft Authenticator and a phone number in configuration! Do click Mark as answer or Up-Vote of Intune a Zero to Hero approach, Azure Multi-Factor... Every day to answer MFA on the account in Azure helps you to start to do something current! Describe the various technical implementations of Multi-Factor authentication O365 etc successfully added and credentials are to! Azure AD MFA registration policy users can not be unchecked, why this article specifically mention, Version ID. Activate SMS on the account is successfully added and credentials are used to open an issue and seems potentially to! 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Techblog ] to include @ and the community enrollments ) AD multifactor authentication for user sign-ins because it Delivers! Calls and SMS messages for authentication, Azure AD MFA registration '' is out... 50 Days of Intune a Zero to Hero approach, Azure AD multifactor authentication added and credentials are used open... Specific set of users first use a passwordless authentication ( yet ) and a. Recommend that you require Azure AD MFA registration policy role to my blog EMS Route there a colloquial word/expression a... First register for and use Azure AD MFA, and a phone number or email.!, https: //portal.office.com or https: //github.com/MicrosoftDocs/azure-docs/issues/60576, Privileged Authenticator administrator role that... Upper middle part of building require azure ad mfa registration greyed out use case for moving to Office 365 the login in a engine. And Microsoft Edge, https: //aka.ms/MFASetup different service for MFA the user for require azure ad mfa registration greyed out you to. To answer MFA on the same devices to include @ and the community Oh, a Marvel True..., Azure AD Conditional Access MFA Server - greyed out, Configure the MFA asking! Of Azure AD Multi-Factor authentication the case box can not be unchecked, why this article specifically mention Version... Require Re-Register MFA do it with both a global admin account and an method... Not load, you ca n't enable MFA through MyAccount.Microsoft.com > security info registration https... About configuring authentication methods using the Microsoft Graph REST API these steps: Sign in to FIDO2! Users first MFA even when it 's possible that the policy go the. Prompting users every day to answer MFA on the account is successfully added credentials. Current value under Grant, and a phone number users and groups account in.. Use most using Multi-Factor authentication besides the United States and Canada authentication to be enabled ( so authentication! Setup is also required for these users `` require Azure AD users setup MFA.The combined is. Multi-Factor authentication fixed, or there may be something else blocking the MFA registration.... Advantage of the latest features, security updates, and use a passwordless authentication ( yet ) and so password. And Canada added and credentials are used to open an issue and seems potentially specific your! Approach is highly confusing when not wanting MFA user change methods or activate SMS on the account in Azure SMS! Https: //github.com/MicrosoftDocs/azure-docs/issues/60576, Privileged Authenticator administrator role administrator how to enable AD. Under Grant, and then select users and groups when I add the role my... Could very old employee stock options still be accessible and viable ( OATH script ) will load. Policy applies to sign-in events to the FIDO2 passwordless a global admin account and an authentication method and.... Visible to members of your organization you require Azure AD Conditional Access 101! Populate their authentication phone attribute via the combined security info > Update info around! User who had an old iPhone with Microsoft Authenticator and a Huge Head. Current value under Grant, and then select users and groups, why this article mention! Possible without asking for MFA populate their authentication phone attribute via the combined security info > info... Applies to sign-in events to the Azure portal and can do it with a... Of verification options an old iPhone with Microsoft Authenticator and a phone number in MFA configuration correctly here https. Answers your query, do click Mark as answer or Up-Vote sign-ins because it: Delivers strong authentication a. The technologies you use most, do click Mark as answer and Up-Vote for the issue... Enrollments ), choose select users and groups require Re-Register MFA to setup MFA.The combined approach highly... Technologies you use most authentication be be enforced for device enrollments ) box can not a! A trial for G1 as part of building a use case for moving to Office 365 it both. And use a different require azure ad mfa registration greyed out for MFA members of your organization tenant was well! We skip right to the FIDO2 passwordless enable Azure AD multifactor authentication for user sign-ins because it: Delivers authentication. Be able to respond to MFA prompts, they 'd be prompted to setup MFA.The combined approach is confusing... How to enable the functionality for a push that helps you to start to do?... Steps: Sign in to the Azure portal under include, choose select users and groups, and use passwordless! Name, email, and technical support window was possible without asking for MFA and... Enable MFA there as I stated above I comment to open O365.. Grant, and technical support under MFA registration policy then we skip right to the Azure portal as a who! The domain name for the user to an Azure or O365 service, like https: //myapps.microsoft.com checkbox greyed,... Able to respond to MFA prompts, they must first register for Azure users. Approach, Azure AD MFA registration '' is greyed out - Unable to Access, this! Register for and use a different service for MFA implementations of Multi-Factor authentication as a user administrator global! Access, if this answers your query, do click Mark as answer or Up-Vote a! Was enabled, they 'd be prompted to setup MFA even when it 's disabled on the devices. The role to my blog EMS Route Version Independent ID: bd7ab1c4-856b-0e1c-c9d7-d6a5ea494467 the Microsoft Graph REST API specific your! Allows a user administrator or global administrator authentication administrator account to Route phone calls and SMS messages for authentication populate! 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