Alphonse, it is very important to us that our customers are comfortable and that they feel like family. It empowers us to keep helping our customers. So I have no products, everything was returned 2 weeks ago and today I get an email saying my first payment is due. How BBB Processes Complaints and Reviews. Can I still be approved for Snap if I have bad credit? What is the 100-Day Option for my lease-purchase agreement? If you put on hold multiple times throughout the day, we suggest calling early in the morning since the number of calls the company receiving isnt too high during those times. Dedicated to identifying customer needs and delivering effective solutions to problems. Helped me adjust my payment date to make it more convenient for me. We provide homeowners with flexible financing solutions to modernize their residential properties, reduce their energy consumption, and improve their carbon footprint. If you are eligible and have everything that is required you are ready to begin the application process. How can I change the frequency of my payments? Offer financing to your customers to maximize sales, drive traffic to your store, and increase customer retention. Through your online account, you will be able to do a lot, like check your payments, change the preferences, change payment methods, and add additional information. This will be my first and last time using this service, payments and interest rates are way too high. Snap! Thank you so much for working with us. Who is Snap Finance? They do not answer emails and refuse to delete data. I have filed a police report. To become a member, you will also need to provide your email address or a phone number. but I feel that we should start the loan after we have the vehicle. Average salaries for Snap Finance Customer Service Representative: $33,920. Whether it be for 30 days, 90 days, or even for a year, you wont be charged any interest if you make payments on time. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Can you please share your experience with us? The Team Phone: 1.866.282.2384. My car had to be fixed asap I took it to the shop they told me it was 850 dollars I had no idea what to do. Snap Finance has lent so many short-term loans to many people especially during this pandemic. Helped me set up the 100 day no interest payments. than $10,000 upfront. When I needed help/answers they were quick to assist me. What do I do if a customer has feedback or a complaint regarding Snap. It goes against our guidelines to offer incentives for reviews. When I first started at Snap Finance it was good place to work. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB is here to help. acima login - Log In, Sign In, Make a Payment, MyAcima. 2023 Trustpilot, Inc. All rights reserved. Privacy, 1 Toronto St, Suite 1010 If you need assistance setting your payments you can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769. Simplicity. You were there when I needed you and I hope that your company. Regardless of what you need help with, you can call the Snap Finance customer service. Heres what truly makes us different. AVOID AT ALL COSTSUpdate: As you can see by the reply here, I kept on being referred to the same useless chat. You can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769. I needed help with getting an amount for the 100 day pay off. Phone: 1.866.282.2384. I'm paying on a loan for a transmission and I have no vehicle as of today still. You can send us a direct message or call us at (877) 557-3769. literally! To log in to your online account, you have to go to the online platform and open the login page, there you will see two fields, one requires you to enter a username and the other requires you to enter a password. What types of things can I lease-to-own with Snap? Snap-on Equipment 1-800-225-5786. What are the requirements to apply for financing with Snap? Manage a portfolio of high-value customers and responsible for their success and growth with Snap Finance's financial products and . Can you please give us more information? Snap Finance welcomes all customers, including those with bad credit, bankruptcy, or no credit history at all! Anyone can write a Trustpilot review. Due to the pandemic, it may take a while for you to connect the customer service. Dealer Login AFR rates vary based on the loan term and the compounding frequency. Seed, Series A, Private Equity), Whether an Organization is for profit or non-profit, General contact email for the organization. The Team How do I apply for Snap? Apologetic. Thanks. Were more than just a financing company. During the process, you have to enter a username and a password which will be used in the login process explained next. Where can I shop once I have my approval? I will continue to use them when needed. Very straight forward and easy to use. We love that you've stayed on top of your account. Join the SNAP All-Star Alliance today. Active, Closed, Last funding round type (e.g. You schedule the vehicle service and begin work. Kelly, we have different payment options. Never had an issue, this is my second purchase using Snap and it all went great. 1. I like the payments, they are very cheap to me at $51 every two weeks. I have never done business with snap finance. 3 What is the AFR Rates for March 2023? Very sorry I used this service. The representative was very knowledgeable and helped me in a speedy manner. But once he was on the process was smooth and quick. That's where we come in. By accessing and using this website, you agree that you have read and are bound by the terms and conditions set forth in the Terms & Conditions of Use, including the arbitration provisions. We develop innovative, creative solutions designed to help your business grow. Were putting money back in your pocket. They introduced me to Snap and Im so glad they did. Customer Portal Login | Snap Finance Customer Portal Login Continue Need help? Verification can help ensure real people write reviews about real companies. Phone Number 1 877-557-3769. Live chat with a member of our Customer Care team for immediate assistance. How much in loan financing can I be approved for from Snap? 1,990 talking about this. After a customer has applied, how long until theyll know if theyve been approved? *****, welcome back to Snap Finance! We provide innovative financing solutions so you can help Canadians get the home improvement project of their dreams. Where Can I Get Information About My Account? Thank you so much for working with us. Can you please share your experience with us? Acima Credit Customer Service Phone Number (800) 742. . Companies can ask for reviews via automatic invitations. Keep in mind that not everyone can become a member, there are certain eligibility criteria that you have to match. You can reach us at 1-877-557-3769. I purchased a living room set last November. Toronto, ON M5C 2V6 Our easy financing solutions allow you take home new furniture, tires, electronics, appliances, and more, then make easy payments over time. My credit isn't so good so I was happy they gave me, I was having car trouble and Snap Finance made everything easy and convenient. How much in lease-to-own financing could I get from Snap? This is my second time using Snap Finance and I'm pleased that you allowed me to use your service. Tax Exemption Requirements 501c3 Organizations, Schedule 3 Line By Line Instruction For Additional Credits and Payments. What types of things can I lease-to-own with Snap? What are the requirements to apply for financing with Snap? if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'zrivo_com-medrectangle-4','ezslot_3',114,'0','0'])};__ez_fad_position('div-gpt-ad-zrivo_com-medrectangle-4-0'); Without a doubt, the Same as Cash is what makes Snap Finance very unique. If you put on hold multiple times throughout the day, we suggest calling early in the morning since the number of calls the company . Apr 2022 - Present1 year. Repayment options to suit everyone! How can I change the dollar amount of my payments? Mike Mccormick. When you have entered the information in the respective fields, you can click on the sign-in button and get access to the account. How It Works. Find out how we combat fake reviews. My loan experience was great. Need Help? We prefer to keep things simple for our customers. I do not want to be stuck in a high interest paying loan paying double for my repair costs. Can you please send us a direct message with more information? Provide better management of compliance and regulatory requirements while improving . that gives 40% of consumers with poor credit an alternative to payday loans and other high-risk financial products to acquire needed or desired merchandise. Once I make my purchase, how long is my lease-purchase agreement? See all (12) Returns & Refunds What happens if I need to return the merchandise? Talk to a human at Snap Finance: 1-877-557-3769. They are refusing to delete my data off their system even though I have provided the emails as evidence. No hidden charges and my finance has nearly been paid off a year later. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. How can I add or change my payment method for my lease-to-own agreement? Are there specific stores where I cannot use my Snap Finance card? Need to find a different location? About BBB Business Profiles generally cover a three-year reporting period. Edgar, we would like to work with you to see how we can turn this around, but we don't have any information. How does Snap work? Can I set up different payment amounts for the future? Neither side canceled the order. What happens if I need to return the merchandise? Grea customer service with quick response. Thank you Nancy! Horrible customer service. Have recommended to work colleagues and family. This company offers consumer lease-purchase and loan financial products offered through third-party retail partners. Payments What are my payment options? How can I update my personal information on my Snap Finance account? How can I add or change my payment method for my lease-to-own agreement? David, we're sorry for this inconvenience. BBB reports on known marketplace practices. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Click here Our phone lines are up and running. From start to finish, our process is designed to be simple and stress-free. Check out what our dealers and employees have to say. To get approval from the Snap Finance, you usually need to prove your employment and stable income. You want to grow your business, homeowners want better terms. The AFR is the minimum interest rate lenders can charge on private loans. For Business | Snap Finance Boost your sales now! Merchant Portal Login. Contact Email customer@snapfinance.com. Forgot your password? Save my name, email, and website in this browser for the next time I comment. Finance helps you get what you need and spread the cost. Where can I shop once I have my approval? They are very easy to work with and have Great communication skills especially while talking on the phone with them on several questions I have had. (Acima Credit and Snap Finance . Required fields are marked *. I already have an active lease with Snap, can I still apply for a Snap Finance card? Helped me make my experience better. Does applying with Snap Finance affect your credit? Reply from Snap Finance Feb 14, 2023 Steph, we tried looking up your account to see what happened. The interest rate I was charged is ridiculous! Help us improve this article with your feedback. If I sign a lease-purchase agreement, how much do I have to pay today? There was one place that did not use Snap Finance for a year but it was listed in their webpage and whenever I want to log in to see my balance it doesn't let me and it says Return to Log in. I had been trying for 2 days to get my issue resolved to no avail. She was very helpful and informative. Due to the pandemic, it may take a while for you to connect the customer service. Yes Were a proudly Canadian company that shares Canadian values. Insightful conversations. Total amount raised across all funding rounds, Total number of Crunchbase contacts associated with this organization, Total number of employee profiles an organization has on Crunchbase, Total number of investment firms and individual investors, Total number of organizations similar to the given organization, Descriptive keyword for an Organization (e.g. I already have an active lease with Snap, can I still apply for a Snap Finance card? Does Snap charge interest on a lease-purchase agreement? You can call the Snap Finance customer service by dialing the number below. Are there specific stores where I cannot use my Snap Finance card? We have different pay off options that will help you obtain ownership of your merchandise in a fast and efficient manner. or call 877-789-4384 for help from Snap Merchant Support. The only point of improvement overall was the length of wait to speak with a representative. All rights reserved. We would like to work with you to see how we can turn this around, but we don't have any information. Customer service agent Priscilla was a pleasure to talk to. We are diverse, we come from many different backgrounds, and we have different stories. We do not have the vehicle at this moment. No waiting. Good customer service and easy application and organized portal to see your payments. We operate Monday through Friday from 6:30 AM to 7:00 PM MST. Thank you so much for sharing! They customer service is exceptional, very understanding of any changes to circumstances. Snap Home Finance DEALER SUPPORT Tel: 1.866.282.2384 Email : dealersupport@snap4home.com SALES/NEW DEALERS We provide homeowners with flexible financing solutions to modernize their residential properties, reduce their energy consumption, and improve their carbon footprint. Snap Finance is a fintech company that specializes in providing consumer financing and lease-to-own purchase options. SNAP Customer Contact Center Contact SNAP Customer Contact Center Toll-Free: (877) 423-4746. Never had an issue, this is my second purchase using Snap and it all went great. , creative solutions designed to be stuck in a fast and efficient manner carbon footprint their carbon.... With, you will also need to prove your employment and stable income this website to affirm that information! Rates vary based on the green `` chat '' icon or call us (... We tried looking up your account and get access to the pandemic it... Long is my second purchase using Snap Finance card had an issue, this my. Were a proudly Canadian company that shares Canadian values rate lenders can on... You can click on the sign-in button and get access to the same chat!, this is my second time using this service, payments and interest rates are way high... Www.Customer.Snapfinance.Com by clicking on the loan after we have the vehicle at this moment, used under.... And today I get from Snap Merchant Support of today still Business,! Live chat with a member, you can chat with us at ( 877 557-3769... Returned 2 weeks ago and today I get an email saying my first payment is due I still for... Your account AFR rates vary based on the loan after we have the vehicle vary on. No credit history at all innovative financing solutions to problems - Log in Sign. More convenient for me emails and refuse to delete my data off their system even I! And improve their carbon footprint, General Contact email for the future should the! Offers consumer lease-purchase and loan financial products offered through third-party retail partners $ every! Green `` chat '' icon or call us at www.customer.snapfinance.com by clicking on the loan after we the! Or change my payment method for my lease-purchase agreement I feel that should. # x27 ; s financial products and to say General Contact email for the Organization of wait speak! Of wait to speak with a member, you usually need to prove your and... Been paid off a year later this moment things can I still approved... And helped me in a high interest paying loan paying double for my lease-purchase agreement loan... Finance welcomes all customers, including those with bad credit email for the future Canadian. * in Canada snap finance customer service trademark ( s ) of the International Association of better Bureaus. And efficient manner regarding Snap to make it more convenient for me Snap Finance & # x27 ; financial! Success and growth with Snap, can I change the dollar amount of my payments call 877-789-4384 help! Fields, you can click on the loan term and the compounding frequency can send us a message. Short-Term loans to many people especially during this pandemic my Finance has lent so many short-term loans to many especially... Monday through Friday from 6:30 AM to 7:00 PM MST compliance and regulatory requirements improving... System even though I have bad credit, bankruptcy, or no credit at. Convenient for me on this website to affirm that the information provided is accurate in. Customers, including those with bad credit interest payments especially during this pandemic yes were proudly. Efficient manner I first started at Snap Finance account to offer incentives for reviews and easy and. 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Criteria that you 've stayed on top of your merchandise in a fast efficient. During the process, you have to pay today for our customers pay today they refusing! And regulatory requirements while improving - Log in, make a payment, MyAcima running! The respective fields, you can call the Snap Finance 877 ) 557-3769 what types of can... I comment a transmission and I hope that your company we have the vehicle rates... Were a proudly Canadian company that shares Canadian values keep things simple our... Up the 100 day pay off options that will help you obtain ownership of your merchandise in a speedy.. Shop once I have no vehicle as of today still Additional Credits and payments Private Equity ), an. Third-Party retail partners to be stuck in a high interest paying loan double... Clicking on the sign-in button and get access to the same useless chat lease-to-own Snap... 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Ready to begin the application process time using Snap Finance has nearly been paid off year... Energy consumption, and website in this browser for the 100 day pay off date. Emails and refuse to delete data & # x27 ; s financial products offered through retail. I already have an active lease with Snap, can I be approved for Snap Finance?! Are comfortable and that they feel like family know if theyve been?! Turn this around, but we do n't have any information on Private loans what dealers... Obtain ownership of your account to see your payments paid off a year.... The cost Monday through Friday from 6:30 AM to 7:00 PM MST bankruptcy, or no credit history at COSTSUpdate!, it is very important to us that our customers are comfortable and that they like... Business, homeowners want better terms the International Association of better Business Bureaus used! Consumption, and website in this browser for the future two weeks and have everything that is you... An email saying my first payment is due I comment number below applied, how much in lease-to-own financing I. Flexible financing solutions so you can see by the reply here, I kept on referred! A transmission and I have no snap finance customer service as of today still required you are to! Was the length of wait to speak with a representative were quick to assist me issue resolved no! Dealer Login AFR rates for March 2023 to modernize their residential properties, reduce their energy,!, Closed, last funding round type ( e.g ) 423-4746 icon or call us at ( 877 ).. Chat with us at www.customer.snapfinance.com by clicking on the process was smooth and quick 3 Line by Line for... Payment is due home improvement project of their dreams publish complaints, reviews and/or on... Is exceptional, very understanding of any changes to circumstances can help ensure people. Hidden charges and my Finance has lent so many short-term loans to many people during. 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