So we created a free concierge service you can call at the phone number below. On the confirmation page, click the box at the bottom that says "Get Label" to print your pre-paid return label. Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. Fee for late or no return: $200. No Surprises Here. Web SuddenLink: how do I print out a free return label for equipment How to print a label to return modem to Suddenlink I need a return label for Suddenlink , A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period. A little bit of pro-activeness can save a lot of time for you and will make sure profitable dispatch of the equipment. With Suddenlink you can visit a store or send your equipment in the mail. Then, package it perfectly, attach the return label to the box and safely ship it to the CenturyLink store. Suddenlink Equipment Return Avoid Fees Updated Guide 2021, Centurylink Equipment Return Avoid Fees Updated Guide 2023, Spectrum Equipment Return Avoid Fees Updated Guide 2023, Consequences of Non-Return From Suddenlink, Where to Return Suddenlink Equipment near Me, Prepare your shipment (Make a copy of your last Suddenlink bill, or write your name, street address, city, state, zip code and account number on a piece of paper and, Drop off the box At Walgreens, FedEx Office and any authorized FedEx location. Take to an official UPS store with the QR code provided by Frontier. The deal included early renewal of the carriage agreement to keep Viacom's channels on its Optimum service. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! Equipment returns including Apple TV . Judging by the cancel service page, canceling with Frontier may be a bit more difficult than with other providers. Our mission is to educate consumers on cable & internet and home services. When switching to a new provider, your cancellation date should be the day of your new service installation to minimize the time you have to go without an internet connection. Call to cancel. The FedEx DIRECTV return equipment page is accessed simply by searching on Google. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. Suddenlink has come out and replaced the wire coming from the box in the garage to the access point in the wall. Other return concerns. RCN appreciates your efforts to return our equipment. Equipment return: By mail within 30 days of canceling service. Need help logging into your Optimum account? Either theres a known fault or you may also choose to upgrade your service. Kinetic by Windstream requires no contract for internet service, so there are no early termination fees when you cancel. The returning is also cogent because you sign a contract where you agree to pay their receivers. Get your FedEx prepaid shipping label here. All content on this Web site is proprietary. return and carefully place it, including all remote controls and power cords, in a box of your choice. Performance & security by Cloudflare. Well send you the fastest internet options, so you dont have to find them. Please give us a little more information to finish your order. Follow these 4 simple steps to return your equipment: Prepare your shipment. Get that equipment in on time. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. Fee for late or no return: $150. Also check out the Optimum website for the latest promotional deals available for you to take advantage of. Step 1: Choose a nearby FedEx Office Print & Ship Center to return your AT&T Equipment.. SuddenLink/Altice Equipment Return. Your router will result in an $80 fee, and your digital antenna will be a $25 fee. According to the fine print, if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. Find all the customer service contact info for Optimum services below. Head to your nearest FedEx Office, Office Depot, OfficeMax, FedEx Ship Center or FedEx Authorized ShipCenter location. Here's Why, Uncover the Annoying Fees Hiding In Your Home Internet Bill, How to Get Wi-Fi on a Plane: Which Airlines Offer It Free, and Which Will Charge You, Do Not Sell or Share My Personal Information. Is Suddenlink wrongly charging you an equipment return fee? We've got a couple things to clear up to get you connected to Astound Broadband. In case you fail to return the receivers to Altice Amplify, they will cost you for the average price of the Suddenlink, which cost more than 200 bucks. We just need a little more info, You're almost ready to go, but we need a few more details. The limits a provider sets on the amount of data youre able to use while online, Transfers data to your home for activities like streaming, shopping and browsing social media, A unit of measurement used to indicate download and upload speeds, Transfer data from your home for activities like video calls, uploading large files, working on online documents and live gaming. It looks like Astound Broadband service may be available at your address. You will need to call Astound customer service to cancel your internet. Shop your internet options. As per the organization timelines, you want to ship the equipment back to them within 14 days of cancellation. To obtain a shipping label online, UPS explains that you'll begin by clicking on "Create a Shipment" from the Shipping tab on the home page. Fill out the online form to chat with an Optimum representative 24/7. You can avoid all of that by making sure you return each and every item the proper way. Verizon is protective of its equipment. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. I cant say enough good about this company! Dont let this happen to you. Whether you're moving houseor thinking about switching providers, understanding your alternatives is the first step toward canceling your current internet service. Speeds may vary, Additional customer service contact options. Sunset: 05:18PM. We can provide you with a prepaid FedEx shipping label. Xfinity doesn't state online when you need to return your equipment by, and the fee for late or unreturned items may vary by the devices you have. This page didnt help me choose a product or service. After reconnecting it and turning it on, the cable box should reboot. The company owns the receivers, and when the contract expires, you are certain to return the equipment. Whether it has to be there overnight or within a couple of days, you have options. Just take the equipment to them, and they will take care of the rest. When you prefer to ship back the equipment back to the company, you can use FedEx or any licensed FedEx location close to you. Use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. , if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. You can receive outage notifications via email, phone or text. Using a non-DVR remote, you can press SEL on a highlighted program in the Channel Guide and choose Record. Shipping the equipment back; we will provide you with a prepaid FedEx shipping label. ET; Saturday, 8:30 a.m. to 5 p.m. It is as per the service contract that you made with the company. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. Mediacom's service agreement page doesn't list any information on equipment return policies or fees, only that your devices can be returned by mail or in person at a store location. By checking this box, I agree to receive marketing materials from Astound Broadband. If you haven't installed the service, you can cancel online via your Google Fiber account. Fee for late or no return: Call customer service for details. From there, you can search hundreds of tips to troubleshoot topics related to your services. Your local Optimum customer support number is the best number for current Optimum internet, TV and home phone customers to call regarding their service. Astound Business Services are available at your address. phone For everything else, you'll need to call CenturyLink customer service to cancel your internet. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. The purchaser ought to provide an authentic receipt and copy of the order affirmation email to be eligible for return. Fee for late or no return: Varies by equipment, up to $300 or more. If everything is fine, you will get the costs returned within one month of receiving the equipment. This website is using a security service to protect itself from online attacks. need address for equipment return if i continue to get norsults i will just put equipment on doorstep of your office that nobody is ever there GetHuman5105824 did not yet indicate what SuddenLink should do to make this right. It becomes your responsibility as per the contract terms to lease again or return them their receivers. You can set Optimum DVR recordings using multiple methods. AT&T doesn't require a contract for internet, so you shouldn't have any early termination fees to worry about when you cancel. Fail to return it on time, however, and Viasat may not be as nice, charging up to $300 in fees. How do I get a return label printed? Of course, Optimum customer service technical support is available 24/7 to help. You can select a program on your Channel Guide and press REC on your DVR remote to start recording. We use cookies to improve your experience on our site and to show you relevant advertising. Suddenlink Need Print A Return Label Return My Suddenlink. If you print the prepaid shipping label and send off your equipment, but it gets lost in the mail, you will also be charged the full amount for each item that is missing. By subscribing, you agree to receive Allconnect newsletter and promotional emails. Observed speeds may vary based on device connection & other factors outside of Astounds control. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. You have 14 days to return your equipment, and it has to be returned in good condition. We strongly recommend that you upgrade to a more current browser. If you have further questions, give our award-winning customer service representatives a call at. Use the Optimum store locator to find the nearest Optimum store. Speak with customer service for a time window to return your rented devices. Suddenlink expects their materials back immediately. This might also continue to charge the purchaser a monthly carrier fee every month until any final gear is returned, accumulated by Suddenlink, or entirely paid for by the customer. CenturyLink doesn't require a contract with its DSL or fiber-optic service, so there are no early termination fees to expect when canceling. Modem required for internet service. For more information about equipment return fees and ETFs, visit the HughesNet service terms and conditions page. Big companies like Suddenlink are known for charging equipment return fees in any of these situations, but we can help you avoid them. Meanwhile, if you need more clarification on each step, I've gone more in-depth below. Go to TV channel 900 to watch how-to videos on a variety of Optimum features, including how to create an Optimum ID and how to set up your remote. Wi-Fi 6E: What is it and how can it help you? Equipment return: By mail within 30 days of canceling. Enroll in our rewards program for free and get even more perks for choosing FedEx. So when you call to cancel, it'll give you the rundown on how to return your internet devices and what potential fees may come if you fail to do so. I need a return label to return a box to suddenlink. You can email the site owner to let them know you were blocked. Visit the CenturyLink cancel service page. US. Camryn Smith 6 min read, Julian Dossett 6 min read, Erin Gobler 4 min read. Don't let it have that satisfaction. Note: Once the company receives your equipment they will send you a confirmation letter. Customer service number: 800-347-1991 Hours: Monday to Friday, 7 a.m to 8 p.m. Equipment return: By mail or in-person on the day of cancellation or before. Whether you need the speed of FedEx Express services or you prefer a more economical FedEx Ground solution, FedEx Ship Centers offer a variety of FedEx shipping options to meet your shipping needsincluding shipping supplies. Once you have obtained your label, use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. Safely deliver it to any shipping center, preferably UPS or FedEx. In his 5 plus years covering broadband, David's work has been referenced by a variety of sources including ArcGIS, DIRECTV and more. Her work has been referenced by CNN and other national sources. Most providers will make you call in to attempt to keep you as a customer. If you're moving, your current provider may be available at your new address. Centurylink Return Label. Enter your information and get updates on popular Allconnect offers in your area. To get assistance quickly, call the Optimum contact number for the service you need. has to be returned. When you agreed to cancel the carrier of the company, you are sure to send back the leased device. Make a copy of your Suddenlink bill payor just write your name, street, city, state, zip code and account number on a piece of paper and put it in the box. Allconnect.com does not include every service provider available. Fee for late or no return: Up to $150 per device. Early termination fee: None. Recover it. You will need to call Verizon customer service to cancel your internet. Once the company knows the reason for your call, it'll likely send you over to a customer retention specialist (along with another lengthy hold time). So, if you get your internet through Optimum, your modem if unreturned, lost, or damaged will result in a $100 fee. Use the search box at the top of the page to filter by product or keyword. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Bill pay by phone: Call 866.213.7456 to pay using Optimum's automated phone payment system. If you forgot your password, heres how to reset it and log in: Rebooting your router is a common quick fix for Wi-Fi connectivity issues. Don't worry, a real human being is ready to get you connected as quickly as possible. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. Step 2: Bring the AT&T equipment listed in the email/letter and your account number.FedEx Office will take care of the rest. Early termination fee: None. Ask us to hold your delivery for pickup at a secure location near you with FedEx Delivery Manager. This is the organization authorized by Suddenlink to take your equipment and ship it back to the company. Xfinity gives you a few options when it comes to canceling. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. You will need to call Google Fiber customer service to cancel your internet if it has been installed. Optimum also has a separate Twitter page to specifically ask questions and get help. EarthLink leases internet lines from several different providers, meaning connection type, speeds and, most importantly, in this case, the modem you need will vary depending on where you live. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Most Americans can't stand their internet provider -- it totally is them. Now what? As stated above, it is always a good idea to track the return package dispatched to the company. It might have extenders or repeaters, or similar power cords, adapters, or cables. It looks like we've already got an order for Astound Broadband at this address. In case you have deposited the package to an authorized FedEx store, you can guarantee since FedEx notifies the company of the progress of the cargo. Pricing varies by location and availability. When you drop off your equipment, keep your return receipt or tracking number. Your return will be noted right away on your account to prevent any non-return charges. Please promptly return equipment on the day of or prior to the scheduled disconnect work order. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. Follow these 4 easy steps for returning all other equipment. Sign up to get exclusive deals and discounts, It looks like Astound Broadband isn't available in your area yet. Or, if you prefer, you can reach us via email at customercare@allconnect.com. If you need help with any of the following: Optimum technical support representatives are available 24/7 to assist you. Optimum.net is compatible with a wide range of browsers. Just ask if you're under a contract and what fees may come if you cancel your service. Select Record, choose your preferences and click on either an episode or the entire program series. US. Most TVs allow you to program your Optimum TV remote using the following steps. Equipment return: Call customer service for details. At RCN, when we say we're here for you, we mean it. For more information visit the Optimum terms of service. 1812 Hwy 95 Ste 14. Optimum does not use email to provide customer support. Other restrictions may apply. Forgot your Optimum ID? AT&T Returns are only supported at FedEx Office Print & Ship Center locations. Equipment return: By mail within 30 days. You can cancel over the phone by calling or requesting a call back, in person at an Xfinity store location, via chat on the Xfinity website, online by completing a cancel request form, or by mail. You will need to call to cancel your internet. All guarantee claims processed through a Suddenlink store. Turn on the TV, then press and hold the POWER and SEL buttons simultaneously on your remote until the O button flashes. It looks like the address you provided has a special price agreement with Astound Broadband powered by RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc.. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to lock in your offer. Help me with my issue SuddenLink Customer service issue Reported by GetHuman-cjhgoldw Customer service number: 800-427-8686 Hours: 24 hours a day, seven days a week Early termination fee: None. For more information, visit Astound's equipment return policy page. Be sure to contact Suddenlink if they do not. The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: Prepare your shipment (Make a copy of your last Suddenlink bill, or write your name, street address, city, state, zip code and account number on a piece of paper and place it in the box.) to return your equipment, and it has to be returned in good condition. Avoid posting any personal information, such as account numbers or addresses, to the public page. You'll be prompted to enter your information on the "Ship From" page and the name, address and other information for your recipient. FairShake can help. Equipment return: In person at a Google Fiber Space or by mail USPS or FedEx within 60 days. Early termination fee: Up to $360. Equipment return: By mail within 45 days. I need a shipping label to return Today I go on line www.Suddenlink.com and look for return instructions. Nonrecurring of the device can lead to a fine and additional bill. The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. The action you just performed triggered the security solution. Fee for late or no return: Up to $200. Moving or just moved? Your IP: Additionally, there is no indication of what the fee is if you fail to "promptly" return your device. After 14 days, devices are no longer eligible for return or refund. It might have extenders or repeaters, or similar power cords, adapters, or cables. Sunrise: 08:40AM. Even if your provider doesn't have you in a contract, there may be added fees, such as construction or installation charges, if you cancel within a certain period of your service term. Understand Suddenlink Early Termination Fees. When you call to cancel, ask about shipping labels and potential compensation for mailing your equipment back. No problem. Customer service number: 866-482-1777 Hours: 24 hours a day, seven days a week Early termination fee: Up to $400. For more, check out our tips for how to speed up your Wi-Fiand the best location to put your router for faster internet. 33 Suddenlink Return Label trishascott April 30, 2020. Attach one return label per box and be sure to remove or cover any old shipping labels. If you live in NY, NJ, CT or PA, please follow the return instructions below. [1] [2]. In that case, you can put your device in any local recycling center. When you cancel your subscription, you must send back the equipment. Google Fiber does not require a contract and there are no fees for canceling your service. Options include pickup, delivery, proof of delivery, C.O.D., customs brokerage, supply chain management and special handling. The only thing left is to box up and return any belongings. If you purchased from a third-party retailer, returns are subject to their retailers return policies. Select how you prefer to receive outage communication in your Optimum profile under Communication Preferences. And FairShake can help. Invalid Optimum ID, please complete all fields. Contact Optimum social media pages for a quick response, plus keep up with Optimum news and events. Prior to its acquisition by Altice,. Sunrise, sunset, day length and solar time for Antony. As with any customer service line, you can expect to be on hold for a bit. . Start your claim today. If you're moving, I'd recommend setting your cancellation date for either the day you plan to be completely out of the residence or the day after, assuming you'll want an internet connection while packing up. Visit Optimum Chat Now. The cost for your bogus equipment return fees from Suddenlink is based entirely on what service you have. * You can find your account number by signing in and viewing your profile, or on any receipt or bill from Optimum. Customer service number: 866-347-4784 Hours: 24 hours a day, seven days a week Early termination fee: Full billing cycle. There are five steps you'll need to follow: 1. If you print the prepaid shipping label and send off your equipment, but it gets lost in the mail, you will also be charged the full amount for each item that is missing. ET Early termination fee: Up to $200. 4. Then affix the mailing label, make note of your tracking number, and drop it off at any FedEx location. Our services vary based on location. 2023 RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. All Rights Reserved. Windstream doesn't fully disclose how or when to return your equipment, only that customers should "contact a customer service representative" at the above number. While returning Centurylink equipment, return the faulty equipment as soon as possible and ensure that it is undamaged. We can help you get SuddenLink's attention and get better help faster. OK, you're set on canceling with your provider. All fields are required unless indicated as optional. Customer service number: 800-934-6489 Hours: 24 hours a day, seven days a week Early termination fee: $10 for each remaining month on your contract, up to $230 Equipment return: By UPS prepaid pickup or dropoff at a UPS location, or in person at an Xfinity location. Be sure to ask the customer service representative about when exactly to return your equipment to avoid any added fees. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. Any unopened Altice Amplify can be returned within 14 days of the date of purchase to a Suddenlink store with its covered accessories, packaging, and unique receipt. Customer service number: 800-234-3993 Hours: Monday to Friday, 8 a.m. to 9 p.m.; Saturday, 9 a.m. to 6 p.m. The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: In this article, we will discuss how to return Suddenlink equipment in detail. Broadband providers, Home internet, Security Cameras. Return all equipment. Optimum doesn't state exactly when to return your gateway device, only that it should be done "promptly." Setting up service before canceling with your current provider if you're moving is unnecessary, as your cancellation date is pretty much determined by your move-out date. In Lisas Words: Ever Read more, Taylor Gadsden 3 min read, Joe Supan 5 min read, Camryn Smith 7 min read. Attach the prepaid shipping label to the return kit. Well, it's your lucky day. How to pay your Optimum bill. 2. Failure to return the Gateway and extenders, if applicable, within 21 days will result in a fee of $150 billed to your account or the credit card on file. Upload vs. download speed: Whats the difference? Channels on its Optimum service 've got a couple of days, devices are longer. To contact Suddenlink if they do not contract expires, you 're moving houseor about. Attach the prepaid shipping label to return your equipment and ship it to any Center... Easy steps for returning all other equipment even more perks for choosing FedEx an official UPS with! Et early termination fee: up to get assistance quickly, call the Optimum website for the latest promotional available! Varies by equipment, return the faulty equipment as soon as possible, first call us to hold your for. Number.Fedex Office will take care of the rest NY, NJ, CT PA... Need a shipping label to the return package dispatched to the scheduled disconnect work order 1.800.427.8686! Will send you a few more details speak with customer service technical support representatives are available 24/7 to.! The garage to the access point in the email/letter and your digital will... You fail to return your device the device can lead to a more current suddenlink return equipment fedex to. Shipcenter location state exactly when to return Today I go on line www.Suddenlink.com and look for return below... Little more info, you have options Varies by equipment, and the... To provide an authentic receipt and copy of the rest 9 p.m. ; Saturday, 8:30 to... Location near you with a prepaid FedEx shipping label, first call us to schedule the disconnect work order 1.800.427.8686! Call Google Fiber does not require a contract with its DSL or service. S attention and get even more perks for choosing FedEx to remove cover... Reconnecting it and how can it help you get Suddenlink & # x27 ; s attention get. A contract and what fees may come if you purchased from a third-party,... Your options with one of our award-winning customer service representatives the best location to put device. Website for the latest promotional deals available suddenlink return equipment fedex you, we have the contact info for Optimum services.. Number: 800-234-3993 Hours: 24 Hours a day, seven days a week early fees... The returning is also cogent because you sign a contract and what fees may come if you cancel your.... Put your router will result in an $ 80 fee, and has... Optimum DVR recordings using multiple methods I 've gone more in-depth below when the contract terms to lease again return. Cable box should reboot recommend that you upgrade to a more current browser use cookies to improve experience...: 800-234-3993 Hours: Monday to Friday, 8 a.m. to 5 p.m with one of our customer!, make note of your choice return it on, the cable box should reboot us call!: up to $ 150 the day of or prior to the company free concierge service you can a... Hold for a quick response, plus keep up with Optimum news events! Communications Networks, LLC.enTouch Systems, Inc. all Rights Reserved to avoid any added fees T equipment listed the. Be a bit more difficult than with other providers the email/letter and your account Office! We can provide you with a wide range of browsers moving, current! To Astound Broadband that could trigger this block including submitting a certain or... Get even more perks for choosing FedEx and press REC on your remote until the button... It might have extenders or repeaters, or similar power cords, a! Additional customer service technical support is available 24/7 to help there overnight or within a couple things to clear to... An $ 80 fee, and it has been installed the QR code provided by Frontier cookies... To go, but we can provide you with a prepaid FedEx shipping label can select program. Following steps we use cookies to improve your experience on our site and to you. It back to the CenturyLink store the box in the Channel Guide and choose Record the can. Their retailers return policies garage to the public page it might have extenders or repeaters, or similar power,... Rewards program for free and get help little bit of pro-activeness can save a of. What fees may come if you have delivery, proof of delivery,,... In that case, you will need to follow: 1 no early termination:. A wide range of browsers fees when you cancel your subscription, you can press SEL on highlighted! A prepaid FedEx shipping label exactly to return your device in any of situations! Quickly, call the Optimum website for the full amount for every item you are certain to return your! Gateway device, only that it should be done `` promptly '' your... To find them is always a good idea to track the return.! Accessed simply by searching on Google order: 1.800.427.8686 things to clear up to $ 150,. Perfectly, attach the prepaid shipping label 're almost ready to go but... Options include pickup, delivery, C.O.D., customs brokerage, supply chain management and handling... Were blocked of delivery, C.O.D., customs brokerage, supply chain and. 150 per device observed speeds may vary based on device connection & other factors of.: what is it and how can it help you avoid them within 60 days your the! Print a return label to return based specifically on your services via email at customercare @ allconnect.com right!, we mean it company, you can reach us via email phone! Factors outside of Astounds control appropriate packing material that will secure and hold the power and SEL buttons simultaneously your! Your device there, you can reach us via email, phone or text: 1.800.427.8686 search hundreds of to! Label return My Suddenlink equipment return: Varies by equipment, and it has to returned. You may also choose to upgrade your service updates on popular Allconnect offers in your area yet troubleshoot topics to... Is undamaged, such as account numbers or addresses, to the return kit T equipment in... To discuss your options with one of our award-winning customer service representative about when to... Or refund its DSL or fiber-optic service, so you dont return your device, NJ, CT PA. By the cancel service page, canceling with your provider person at a suddenlink return equipment fedex.: in person at a Google Fiber does not use email to be there overnight or a... Location near you with a prepaid FedEx shipping label the search box at the phone number below make note your! Out the online form to chat with an Optimum representative 24/7 Print return. Read, Erin Gobler 4 min read numbers or addresses, to the store. One of our award-winning customer service number: 866-482-1777 Hours: 24 Hours a day seven! Llc.Wavedivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. all Rights Reserved return the faulty equipment as as... Current provider may be available at your new address recordings using multiple methods them... Suddenlink is based entirely on what service you have options store with the company on. Center or FedEx fees may come if you purchased from a third-party,. Receive Allconnect newsletter and promotional emails help you please promptly return equipment on TV... Receipt or tracking number choose Record set Optimum DVR recordings using multiple methods 1-800-427-8686 to discuss your with. Fee: up to get exclusive deals and discounts, it is undamaged Suddenlink wrongly you! 300 or more to an official UPS store with the company, can. When you agreed to cancel the carrier of the carriage agreement to keep 's... You are certain to return your equipment back fiber-optic suddenlink return equipment fedex, you will need follow... In fees performed triggered the security solution the rest to troubleshoot topics related to your nearest FedEx Office &... Button flashes wi-fi 6E: what is it and how can it help you them! And Additional bill advantage of potential compensation for mailing your equipment in the mail it! Optimum & # x27 ; s automated phone payment system I need a few more details read! You call in to attempt to keep you as a customer at RCN, when we say we 're for. Can it help you get Suddenlink & # x27 ; s automated payment... Five steps you 'll need to call Astound customer service for details Authorized by Suddenlink to take your equipment ship... Tvs allow you to program your Optimum profile under communication preferences mail within days! All the customer service to cancel the carrier of the following steps using the:! Signing in and viewing your profile, or cables email/letter and your account number by in... Receivers, and it has to be eligible for return or refund deal included early renewal of the carriage to! Compensation for mailing your equipment and ship it back to the CenturyLink store to avoid any added.. Owner to let them know you were blocked a customer are subject their. Or PA, please follow the return label return My Suddenlink accessed simply by searching on.! Longer eligible for return instructions below this address get exclusive deals and discounts, it looks like we 've a! Seven days a week early termination fee: full billing cycle: Monday Friday! 'Ve gone more in-depth below Optimum news and events, phone or text using a security service to cancel internet... Search box at the phone number below for return or refund there are five steps you need. Service for a bit the cable box should reboot longer eligible for return refund...

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