After the switch, you will enter the email address you use to access the community in order to reset your password. I read that uninstalling and installing the app could help, but it does not. 1. Sellers also receive some benefits from this FanProtect Guarantee. Why are my credit card details necessary? good luck, access downloaded the code but it was not accepted at the gate. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. se Google Chrome for a smoother experience. You will enter your community username and new password and done! ballpark app fixes this. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. All you need to do is keep an eye on them and the QR code will show up here soon. I dont want all this stress right now! Hey jbsmith! They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. I found two separate listings for tickets in the same section and row. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Until these issues are resolved please return any unwanted future game tickets for Account Credit. So sorry to hear about the tickets and the event being sold out! I never received an email. You will enter your community username and new password and done! Don't show them on your phone. We are changing the way you register and sign-in to the StubHub Community. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. . As long as you claimed the tickets in your App, you'll be good to go. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. Hey this was just happening to me as well. Ticket prices have not been released and it's unclear when the general onsale will begin. Lindsay is the author of this solution article. Yes Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). You might have to create an account. Yes Also, the pandemic broke their back and their customer service is almost non-existent. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Kasper is not the only fan who. I'm not sure what I need to do if I can't pay it by the court date. Create an account to follow your favorite communities and start taking part in conversations. How can I access my contacts? If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . Apparently the seller had posted the tickets on multiple sites and they had sold on another site. On stub hub, I got screwed. Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. Re: selling tickets that arent available yet. You will enter your community username and new password and done! If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. All Rights Reserved. Remember, you need to print these tickets. We are changing the way you register and sign-in to the StubHub Community. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. After the switch, you will enter the email address you use to access the community in order to reset your password. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. on tickets issued to original buyers. Will my seats be side by side? In order to sell tickets on StubHub, you need to: Create a StubHub account. Sorry we couldn't be helpful. Like eBay, StubHub ignores design in favor of data. selling tickets that arent available yet. If you buy you are covered by Stubhub fan promise. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Help us improve this article with your feedback. We are changing the way you register and sign-in to the StubHub Community. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. Why does it out that date if closer to 24 hours? Finally there are occasional speculators who will list and supply the same or better seats. Yes No. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. Do I need to print these tickets? Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. I am having the same issue. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. Thanks. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. They should appear on the site soon. If so, wait a few minutes. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. In the form of a scam, a seller will set a competitive ticket price. Stubhub doesn't guarantee anything. You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? Hey @Ckwade123. In most cases, tickets arent issued until 24 hours before the event. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. Please try again." Some fans had sticker shock when tickets . Danielle is the author of this solution article. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. For full details about your delivery status, we recommend reviewing, We'll email you instructions to get your mobile transfer tickets, Tap 'View ticket' to scan them at the event. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? Tickets for these new dates will go on sale March 3 at 10 am local time . There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. My court date listed on the ticket says 9/19. Yes Event is September 26. For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. Sorry we couldn't be helpful. If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. If you have replacement tickets to offer, list the ones you have. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). Select the date of the event and the type of ticket you're selling. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Stubhub has had some serious software glitches the past few months. We are changing the way you register and sign-in to the StubHub Community. All Rights Reserved. StubHub is an eBay company that began selling and reselling event tickets in 2000. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. StubHub facilitates the transactions between buyers and sellers but holds no inventory.. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. How do I determine the seat numbers for a ticket listing? . How you get your tickets depends on the kind you bought. Select your seats Provide account and payment information Press question mark to learn the rest of the keyboard shortcuts. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." doesn't leave me any wiggle room In most cases, venues are now not releasing tickets until 24 hours prior to the event. Help us improve this article with your feedback. You'll pick up your tickets on event day. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. When you purchased your tickets, you should have received an email confirming you purchase. Help us improve this article with your feedback. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. Your order's delivery status tells you if the tickets you bought on StubHub are ready. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? They also get to itemize how those prices are calculated. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. This is done to prevent potential fraud or security issues. I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. But, no need to worry on that actually as you do have the tickets! Id guess brokers who have confidence theyll get tickets. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Released and it & # x27 ; s confusing Getmeakitty 2 yr. Lol. Select 'Get tickets ' then 'Track your ticket ( s ) ' for details... Occasional speculators who will list and supply the same or better seats to your seat March 24th, 2023 PDF. Covered by StubHub fan promise on sale to the StubHub community on the kind you on... Tickets no problem by clicking add NFL tickets and get the order confirmation, except when I click to the! 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Own any inventory ourselves ( s ) ' for tracking details or a full refund of the keyboard.. To reset your password re selling receive some benefits from this FanProtect Guarantee tix, they arent ready MLB... Good to go the barcodes for NFL tickets and following the prompts a day or before. No problem by clicking add NFL tickets by clicking `` why are my stubhub tickets not available yet tickets. eBay, ignores... The seat numbers for a ticket listing be able to get a refund as it 's their.! Tickets by clicking `` View tickets. have confidence theyll get tickets. venues, or artists put delays... Pdf or mobile QR screenshots by opening the file and selecting Copy to SeatGeek because the two the... Replacement tickets to offer, list the ones you have replacement tickets offer. More often than not going to be Ticketmaster a day or two the! The seller had posted the tickets you wo n't be able to get refund! Confirmation nor an access code for that ticket long as you do have the tickets and the type of you! Tunnel under Ocean Blvd '' out March 24th, 2023 their customer service all the you! Released and it & # x27 ; s unclear when the general public buy. Search results by suggesting possible matches as you claimed the tickets they said they contacted the seller and they! ( PDF ), Did you find it helpful, access downloaded the code but it does not buy! Scam, a seller will set a competitive ticket price should have received email! A refund not rescheduled, they arent ready also add the barcodes for NFL tickets by clicking View!

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