Any Trenord ticket, carnet or season ticket that has Milano as its destination (including Malpensa Express tickets with a dedicated fare) can be used within the entire urban railway network of Milano and on all lines of the Passante Ferroviario. Per un abbonamento mensile la cifra e' per andata e ritorno o solamente andata ? . Please be aware that most reservation tickets are non-refundable and no changes can be made after booking. Contact E-PASS. Choose the offer and the service you prefer, or click on OTHER OFFERS. Im wondering if we go to a Trenitalia agent at a station if they have flexibility of accommodating requests. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance. . I enter this info manually on Rail Planner journey and then my trip and then my pass. If you wish, you can add additional services and supplements to your ticket (eg bicycle transport); 3. With a tap on the star you can choose your preferred stations or cancel your preference and for subsequent purchases you can use your latest searches and preferences. Even if you buy from Interrails own reservation tool it is never linked or automatically generated by your pass. {{variant.localizedTravelPackDescription}}, {{variant.localizedPassUpgradeDescription}}, we refundall returns in the original payment method. Account. In this way you will be notified of the status of the train on the day and at the time selected and you can find it in the "Notifications" and "Trains followed" sections, with the possibility of removing or changing the days and times of receiving notification by using the scroll wheel. Note that for regional (i.e. Payment. Theres a taxi queue out front, so youll be able to get to your hotel easily from there. There are a multitude of ways of getting these reservations but get them you must. Start on the English version of Trenitalia. Infant: children who have not yet turned 4 on the date of purchase of the Pass can travel free of charge and without a Pass provided they do not occupy their own seat. NO WHERE does it allow me to choose car or seats. You should probably contact them directly, if thats where you purchased your tickets. How can I contact customer support or send a report on using the App? Illinois Virtual Tollway Interactive Map From your homepage, go to the "Search your trip" section, fill in the departure and arrival details, type the first letters of the stations and select one of those suggested from the list. In case an Infant under 4 years of age needs to occupy the seat, an Adult travelling with and Infant must be in possess of Child Pass. In this case you can log in directly using the CartaFRECCIA code. We have accommodations in all the cities that we are travelling to on specific dates. We are traveling to Rome using Trenitalia but there seems to be many train stations in Rome and we want to find the one that is closest to our hotel. Log into your account. The Italia In Tour 3 or Italia In Tour 5 ticket is booked in the name of each passenger and is non-transferable. In Milan, the minimum price that can be purchased is 3 zones and is valid for 90 minutes from the first validation. Just in case you want all the train info in one handy place, Ive got an ebook for sale: Italy Explained: Italian Trains. At the top in the gray banner is the trip information you entered, so if you need to adjust any of it to check alternate dates you can do it from here rather than needing to back out to the main page again. Id prefer the one seat arrangements facing each other, but as long as were sitting together, that would be fine. In the next step, if you already have a card or have one or more cards associated with your account, choose which card to load on. Just to be sure, you have got separate reservations for the trains you have added to the app, havent you? We have an Italy flexi pass 8 days in 1 month in 1st class. Most reservations are non-refundable. Assistance for travelers with disabilities. Again, I have to choose the my journeys manually. For more information, visit the dedicated section. Web1. Everything you need to do with Trenitalia can be done through the app. Se hai bisogno di altre informazioni su prodotti e servizi Trenord ti invitiamo ad utilizzare i nostri canali di assistenza. Credit of the amount, net of deductions, is effected directly on the card used for the purchase. The recommendation from the experienced travellers in the Community is to never connect the journeys to the pass and create the QRcode until just before boarding the train. . You cannot change the currency once you have a Pass in your cart. However if you book 2 reservations at the same time you should get automatically assigned seats together unless the train is so busy that there are none available, every booking system I have used does this it would be pretty strange, even for the Italians, if theirs didnt, lots of people book tickets and expect to sit together. If you have an Apple Watch, you Feel free to ask in the community! It depends on the train youre taking, but if its a regional train theres information on this page about how to change your ticket. Step 3. The inserted address does not correspond to an active user, We have not found any suggested pages for your search. We'rehappy to exchange yourunusedpaper Pass(es) for another type of Pass ifyour travel plans change -your Passis considered 'used' on or after the first day of validity. donna Report inappropriate content nzentena Italy Level Contributor 18,111 posts 3. click on More Options directly from the purchase form on the home page; go to the Promo/Regional Services section; select your Promo of choice from the drop-down menu; choose when to activate the validity of your Promo; select the number of tickets you wish to purchase; set the date of validity when you wish to set off on your travels. Rail pass for 1st or 2nd class is valid, on trains only,for an unlimited number of journeys within one calendar week, month or year. Only possibility to get a specific seat is to buy via ticket office of Trenitalia or maybe also Belgian Railways SNCB/NMBS. 6. Confirm the renewal of the last subscription loaded on that card, 4. To create a VM and activate it with an AVMA key, do the following: On the server that will host virtual machines, install and configure the Microsoft Hyper-V Server role. The data thus obtained is compared to the overall duration of all the journeys of that route, according to the provisions of the Service Contract; if the resulting value exceeds the minimum reliability standard, the Trenord subscribers of the route concerned are awarded the Bonus. Le ricordiamo inoltre, che gli abbonamenti mensili sono acquistabili online dal giorno 22 del mese in corso di validit. WebSTEP 1: ACTIVATE YOUR ACCOUNT. I am looking at buying a pass for 7 days. THA. You can also skip the Trenitalia site altogether and get your tickets before you leave home from ItaliaRail, a US-based company that partners with Trenitalia to offer real-time connectivity to the Italian rail reservation system. 2. Go to prioritypass.com and click Activate Your Account in the menu bar. A list of many Italian city names is in the glossary section at the end of this book, and if the places youre going arent listed there you can look them up on a site like Wikipedia. I have bought an abbonamento di libero circulazione fs for stanieri for 8 days. We can only grant refund requests for unused paper Passes - your Pass is considered 'used' on or after the first day of validity. That sweet spot is impossible to identify with 100% accuracy, Im afraid. Any suggestions as to a sweet spotdo it nowor wait? I know when we want to travel and where. To purchase your ticket online, follow this procedure: 1. Please contact 407-823-7277 for assistance with this site. However, in case you have activated your mobile Pass before the validity period has started, its possible to deactivate it before applying for a refund -we refundall returns in the original payment method. The columns underneath should be self-explanatory, with a few little notes. Eurail must know the Rail Planner is not good, or they would have had a call centre to answer your questions. Give a reason why you're The QR codes in the app are NO reservations!!!!! The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date, Promo ITALIA IN TOUR 5 5 consecutive days from the chosen date. Im probably over thinking this whole thing and will just go to the train station to make my reservations. It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works. Trains that require a reservation (Or if you want to reserve a seat on other reservable trains) MUSTbe purchased from a separate source before travel. Used your Pass at least once? Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the fee for the seat reservation. Most tickets are e-tickets, delivered instantly, and you can use ItaliaRails online customer support if you need any help at all. Trenitalia has NO idea that you have enterred a journey to your Trip and connect that to your pass. possibile cambiare la stazione di attivazione del abbonamento se stata inserita per errore dopo l'acquisto. Without this second validation, you run the risk of having the pass confiscated. If your search results page says tickets arent bookable online more than a week ahead, you can reconfigure your search to choose a date in the next few days in order to get your estimate. I guess Im not making myself clear. Access the shopping cart, check that all travel details are correct and "Confirm". Love this blog! Following Friday morning train to Fukuoka. The IVOL multi-day ticket can be used to travel on all means of Local Public Transport companies in Lombardia, within the region, including tariff extensions. Trenitalia Ticket Offices and Trenitalia Last Minute Kiosk can sell reservations for Pass Users. Before clicking on CONFIRM, you can choose the seat. Send your Pass back to us with the free shipping label provided together with your Paper Pass. Magnetic, paper form, or rechargeable tickets on Chip on Paper. Integrated pass are valid for travels on the local public transport network in the Region (IO VIAGGIO rail passes). You can only use trains departing within 3 hours after the one indicated on the ticket. Valuable info! In the STIBM area, 75 minutes for two areas; +15 minutes for each additional zone up to 4 zones; + 30 minutes for each zone added for tickets from 5 zones upwards. In this case you must login with the account number used for the purchase. Youcannotapply for a refund or exchange (or deactivate your Pass) oncethe validity period of the Pass hasstarted. Refund for journey cancellation - Coronavirus, Hygiene and sanitation procedures on trains, Children aged 4 to 11 years inclusive: 15 euro, Children aged 4 to 11 years inclusive: 25 euro. They, like many others they are merely acting as an agent for the train company. Just dont want us separated. WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. Where did you make your reservations? Note: We sell differentmobileand paper Passes with different rules and timelines - click on one of the links below to see how toapply for a refund. Should it not be that easy? Yes I know thanks, I am looking at booking those tickets and try to get my credit card company to dispute the charges for the treitalia pass since , Did your Pass arrive later than expected?, Wasyour paper Pass delivered after the estimated deliverydatewithour shipping provider? Above the red banner you see Trip Data: GOING, which indicates that this is a one-way ticket. Ricordati di controllare sempre la validit della tessera; un supporto con validit inferiore rispetto al contratto prescelto, non consente di finalizzare l'acquisto. Press the Xbox button to open the guide. Well I spoke to them twice on the phone yesterday and they were rather rude. I filled out a form yesterday as well, I am not sure how that will wor Access the "CartaFRECCIA" section in the "My Profile" section, where you can display the details related to the CartaFRECCIA associated with the Trenitalia account number with the related account number statement. So, if you are logged in at the time of change, you must first log out. In case of a rechargeable pass on the IO VIAGGIO card: card and recharge receipt. The maximum Pass validity is of 11 months from the date of purchase. UJZ-VH3_GY3-TF8 cannot print tickets please advise. Does the multi-day ticket have an expiration date. This means all stations, and the search results are likely to show the main station first or most often. For estimating ticket prices, you can just double the costs listed on this screen. You can find the applicable refund policies on the Railway Company websites and refund policies on exceptional refunds in Appendix 1 of our Booking Conditions. Choose the travel solution that best suits your needs; 2. On Trenord Services, single journey tickets issued by Trenitalia at a supra-regional rate (AS39), issued for journeys on routes that cross multiple regions, are also valid. WebWeekly (monday-sunday) validation Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be Children under 4 years of age are permitted to travel free of charge provided they do not occupy their own seat. Can you please send me your advise on it with rates and other details. Online sales close 15 minutes before the scheduled departure time. The Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. DB bahn for trains they operate). Choose a Trenord Carnet, Compare the prices and subscription options available on the route you are interested in. WebActivate E-PASS Please enter your transponder number found above the barcode on your new E-PASS to begin the account activation process below. Especially this train to Salerno as we will have baggage we need to store on our car. Since youll need to use the Trenitalia site for several possible reasons deciding whether to get a rail pass or use train tickets, looking up train schedules, booking train tickets I thought Id offer some tips on navigating the site. Activate the pass on a turnstile or on a validator at the chosen station during the purchase procedure. In the case of journeys with connecting trains, each booking will be considered one trip of the Pass. or 3 hours for a travel up to 50 km, 6 hours for between 51 and 200 km, 24 hours for over 200 km from the date and time indicated on the ticket. I had booked our tickets with Trenitalia, I could see all the seats available and could either choose seats for ourselves or accept what Trenitala offered. Enter your MyTrenord credentials, or register [once registered, proceed with login], 2. You can loose travel days if your travel plans change in a late stage if you create the tickets in advance. If i have a ticket why dont i have a ticket number? Dopo aver effettuato attivazione, cosa devo portare con me durante il viaggio? If you have not managed to activate your subscription on time, within 3 days for the weekly, within 5 days for the monthly and annual, you will need to go to a Trenord ticket office or aMy Link Point, in Milan Cadorna or Milan Porta Garibaldi, with the card and the receipt of payment of the ticket. When we get to the station how do we know which car we are on? When Im on Trenitalia site I can choose seats and car. Island is about 75% completed, with a lot of fun hidden gems! just install Trenitalia and Italotreno's apps and buy the tickets while going to the station. The age limit for that is the day of their twelfth birthday. Different rules may apply asthese Passes are sold with a discount or special offer. DB bahn for trains they operate). Also ticket offices outside Italy like BB in Austria (and also online), SNCB/NMBS Belgium, DB Germany, NS Netherlands or SBB CFF FFS in Switzerland can sell reservations of Trenitalia trains. , Paper Pass without a predefined start date, You must submit your refund request no later than six months from the last possible activation date indicated on the paperPass. Your daughter will need a Youth Pass Can 72h and 48h Roma Pass holders avoid lining up? slower) trains, the schedule only goes out about a week in advance. ITALIA IN TOUR 3 and ITALIA IN TOUR 5 are the Regional promotions that allow you to travel as much as you like over 3 or 5 consecutive days, counted from the day you decide to set off, in second class on Trenitalia and Trenitalia Tper regional, fast regional and metropolitan trains regardless of the origin and destination of your journey. I dont believe Im a stupid person, but this Rail Planner app leaves a lot to be desired. can be purchased from 22nd of the month before use at the ticket offices. My link Card is a card that allows you to load your one-way tickets and carnets. Bimbi gratis is not a pass, it is a special fare category where there must be at least one adult and a child under 15 https://www.trenitalia.com/en Depending on the changes you have made, you may be required to pay a price supplement (for example, in the change to a higher offer/service level) or be refunded a difference, in which case you will be shown the refundable amount and the deductions applied, as required by applicable regulations. The pass is personal, non-transferable and nominative. What Im really hoping to prevent is being assigned in different cars or even in the same car not together. In case an Infant under 4 years of age needs to occupy the seat, the Adult travelling with and Infant must be in possess of Child Pass. 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In your cart will have baggage we need to do with Trenitalia can be purchased is 3 zones is... Is to buy via ticket office of Trenitalia or maybe also Belgian Railways SNCB/NMBS to... Card, 4 a report on using the CartaFRECCIA code your tickets 15 minutes before scheduled. Tickets and carnets i dont believe Im a stupid person, but as as... Limit for that is the day of their twelfth birthday the last moment you loose... Menu bar train station to make my reservations variant.localizedTravelPackDescription } }, have... It nowor wait aver effettuato attivazione, cosa devo portare con me durante VIAGGIO. Theres a taxi queue out front, so youll be able to get a specific seat is to buy ticket. Trains, each booking will be considered one trip of the Pass codes in the last subscription on. Trenitalia can be purchased is 3 zones and is valid for 90 minutes from the first.. Each other, but as long as were sitting together, that would be fine in all cities! You must first log out do we know which car we are travelling to on dates. That best suits your needs ; 2 for your search not change the once... Contact them directly, if thats where you purchased your tickets at all ticket office of Trenitalia or maybe Belgian. Corso di validit, the schedule only goes out about a week in advance by your Pass ) oncethe period. Each booking will be considered one trip of the month before use at chosen. Used for the trains you have enterred a journey to your hotel easily from there are merely as! Aver effettuato attivazione, cosa devo portare con me durante il VIAGGIO online. Eur per person and train in addition to the station ritorno o solamente andata and train in addition to station. A one-way ticket for estimating ticket prices, you have activated the Pass in advance you purchased your.... But this Rail Planner app leaves a lot of fun hidden gems from... The tickets in advance consente di finalizzare l'acquisto to us with the free label! Centre to answer your questions 3 or Italia in Tour 3 or Italia in Tour 3 or in. Solution that best suits your needs ; 2 get a specific seat is to buy via ticket of! Special offer your hotel easily from there never linked or automatically generated by your Pass can not the... Centre to answer your questions valid in both directions and only for one traveler a on. A card that allows you to load your one-way tickets and carnets as to a sweet spotdo it wait... The Pass hasstarted assigned in different cars or even in the case of journeys with connecting trains, schedule. About a week in advance a one-way ticket other details, or rechargeable on. Back to us with the free shipping label provided together with your Paper Pass and in! Enter this info manually on Rail Planner app leaves a lot of fun hidden gems se stata inserita per dopo! Use at the time of change, you must login with the free shipping label together.